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Employer/Employee Members

Version Index

Version 1.0 - 08/11/25

Version 1.1 - 10/27/25

 

Robingood Inc. General Terms of Use

Version 1.1 — October 27, 2025

Date of Last Revision: October 27, 2025

 

SUMMARY OF REVISIONS – VERSION 1.1

 

· Added Section 50A – Data Security, Third-Party Processors, and Data Location Disclosure clarifying Robingood’s use of U.S.-based cloud infrastructure and a European data center (Germany) operating under GDPR-equivalent security standards.

·        Added reference in Section 69 – Entire Agreement confirming that this General Terms of Use is incorporated by reference into all class-specific agreements (including the Merchant Agreement).

·        No other textual or substantive changes; all other sections remain word-for-word identical to Version 1.0 (August 11, 2025).

TABLE OF CONTENTS

1.   WELCOME TO ROBINGOOD INC.

2.   DEFINITIONS

3.   NOTICE*

4.  LIMITED LICENSE

5.  CONDITIONS OF USE

6.  MEMBERSHIP 101

7.   EMPLOYER MEMBERSHIP

8.  EMPLOYER FEES  

9.   EMPLOYEE MEMBERSHIP

10.  MEMBER’S BILL OF RIGHTS

11.  EMPLOYEE MEMBER CODE OF CONDUCT

12.  PARTICIPATING LOCATIONS

13.  ADVERTISING SPONSORS

14.  ROBIN REWARDS CERTIFICATES -- GENERAL

15.  ROBIN REWARDS CERTIFICATES – RESTAURANTS/HOSPITALITY

16.  MERCHANT MEMBER CODE OF CONDUCT

17.  MERCHANT MEMBER POSTING AND SOLICITATION

18.  PASSWORDS – ALL USERS

19.  SUBSCRIPTIONS

20.  PRODUCT AND OR SERVICE SALES AVAILABILITY

21.  PAYMENTS

22.  REFUNDS (EMPLOYER SUBSCRIPTION(S)

23.  CANCELLATION (EMPLOYER SUBSCRIPTION(S)

24.  REFUNDS (ADVERTISER SUBSCRIPTION(S)

25.  CANCELLATION (ADVERTISER SUBSCRIPTION(S)

26.  REFUNDS & EXCHANGES (ROBIN REWARDS CERTIFICATES)

27.  ADVERTISING SPONSOR AND PARTICIPATING LOCATION SALES

28.  USER PARTICIPATION AND ASSUMPTION OF RISKS

29.  POSTING MATERIAL(S) TO SITE

30.  LICENSE TO USE POSTED MATERIALS

31.  USE OF SERVICES

32.  MODIFICATION TO SERVICES

33.  GENERAL PRACTICE REGARDING USE AND STORAGE

34.  MOBILE SERVICES

35.  ACCEPTANCE OF TERMS

36.  MODIFICATION OF TERMS OF USE

37.  OWNERSHIP OF INTELLECTUAL PROPERTY OF THIS SITE AND MATERIALS

38.  THIRD-PARTY MATERIALS

39.  COPYRIGHT NOTICE

40.  MISIDENTIFICATION

41.  INTELLECTUAL PROPERTY RIGHTS – ADVERTISING SPONSORS AND PARTICIPATING LOCATIONS

42.  INTELLECTUAL PROPERTY RIGHTS – ALL MEMBERS

43.  SUBMISSIONS

44.  THIRD-PARTY SITES

45.  LINKING TO ROBINGOOD.APP

46.  PROPER NOTICE REQUIRED

47.  LIMITED LICENSE FOR DOWNLOADABLE MATERIALS

48.  RESERVATION OF RIGHTS

49.  TERMINATION OF LICENSE

50.  COOKIES, PERSONAL INFORMATION,  AND PRIVACY 

51.  ACCURACY OF PERSONAL INFORMATION 

52.  INDEMNIFICATION BY MEMBER

53.  INDEMNIFICATION BY MERCHANT, VENDOR, PARTICIPATING LOCATION, AND AFFILIATE

54.  DISCLAIMER OF WARRANTIES

55.  LIMITATION OF LIABILITY

56.  DISPUTE WITH MERCHANT, SERVICE PROVIDER, OR PARTICIPATING LOCATION

57.  GOOD FAITH DISPUTE RESOLUTION PROCESS WITH ROBINGOOD INC.

58.  PRE-ARBITRATION

59.  ARBITRATION

60.  SEVERABILITY OF ARBITRATION CLAUSE OR SECTION

61.  NO WARRANTIES 

62.  NO ENDORSEMENT

63.  DISCLAIMERS

64.  FORCE MAEJURE

65.  NOTICE FOR CALIFORNIA USERS

66.  SEVERABILITY OF PROVISIONS

67.  WAIVER AND RIGHTS

68.  CONTACT ROBINGOOD

69.  ENTIRE AGREEMENT

70.  PROVISIONS REMAINING IN EFFECT

 

1. WELCOME TO ROBINGOOD INC.

THIS GENERAL TERMS OF USE GOVERN MEMBER PARTICIPATION IN THE ROBINGOOD EMPLOYEE ASSISTANCE PROGRAM AND USE OF THE MARKETPLACE ROBINGOOD.APP, MERCHANT PARTICIPATING LOCATION USE OF THE MARKETPLACE ROBINGOOD.APP, AND ADVERTISING SPONSOR TERMS OF USE OF THE MARKETPLACE ROBINGOOD.APP.

 

2. DEFINITIONS

ROBINGOOD (capitalized or otherwise) means: “ROBINGOOD INC.”, “Robingood Inc.”, “WE”, “OUR”, “ROBINGOOD.APP”, “www.robingood.app“, “Company”.

MEMBER (capitalized or otherwise) means: “I”, “YOU”, “Yourself”, “MEMBER(S)”, “EMPLOYER MEMBER”, ”PARTICIPATING LOCATION”, “PARTICIPATING MERCHANT LOCATION”, ”ADVERTISING SPONSOR”.

USER(S)

Robingood Inc. and Robingood.app is a private membership-based marketplace community.  A USER (User) is defined as a Member of the marketplace community. A User can be categorized as an “Employer Member”, “Employee Member”, “Participation Merchant Location Member”, or an “Advertising Sponsor Member”. 

 

EMPLOYER ASSISTANCE PROGRAM (EAP)

Robingood is designed to empower employees through their employers to boost productivity and to reduce workplace stress due to the modern-day financial reality that budgeting alone falls far short of meaningful relief to everyday financial matters of the American Worker.  Employers who join Robingood are committed to unleashing collective purchasing power for their employees as a hedge against rising and inflated prices.  Robingood is not meant to be a substitution for compensation, but a mighty tool to stretch the purchasing power of employees and to also offer alternative means for access to capital in short-term emergencies other than current predatory payday lending scenarios that take advantage of modern day financial insecurity in America.

Robingood Inc. offers two types of Employee Assistance Programs (EAP’s) to Employer Members.  Employees access Robingood Programs through their Employers’ participation.

 

1.)    Robingood Marketplace at www.robingood.app.  Robingood.app is a Progressive Web Application (“PWA”) online marketplace for Employees Members to save money on everyday purchases, helping stretch their purchasing power further through discounts (“Robin Rewards”) offered by Merchants wanting to access and benefit from the collective buying power of the Robingood Employer Network.

 

2.)    ROBINLOANS.  ROBINLOANS is a revolutionary Employer Assistance Portal that facilitates employers to self-fund employee access to short term emergency funds. The reality is not all employees have access to an emergency fund.  Budgeting, although important, has failed too many Employees as inflationary prices erode financial security.  As a consequence, Employers’ productivity suffers. The goal of ROBINLOANS is to provide a self-funding collective solution that, over time, allows an Employer to provide assistance and for all employees to take active possession of their role in stopping predatory payday lending practices against their fellow teammates all while stretching their compensation.

  

MEMBERSHIP

See Sections (8-14) below for a detailed description of the types of Memberships Robingood Inc offers.

 

ROBINLOANS

See EMPLOYER ASSISTANCE PROGRAM (2.) above. 

 

MARKETPLACE

Robingood online portal to Member savings at:  www.robingood.app.

 

MERCHANT

A Merchant on Robingood.app is any Member, who is Commercially Licensed by Robingood Inc. to advertise, authorize, and redeem Robin Rewards Certificates, or be an authorized Participating Location, or any Service Provider.

 

SERVICE(S)

The Robingood Progressive Web Application “PWA” Marketplace at www.robingood.app offers services to both non-commercial and commercial members. Details of services  to Members can be found in these Terms of Use under the definitions  EMPLOYER ASSISTANCE PROGRAM (EAP) and MEMBERSHIP above.

 

3. *NOTICE

ROBINGOOD INC. IS A MARKETING AND ADVERTISING FIRM, MARKET MAKER, AND MARKETPLACE PROVIDER FOR EMPLOYERS TO ASSIST THEIR EMPLOYEES IN STRETCHING THEIR COMPENSATION BY COLLECTIVELY PROVIDING TOP MERCHANTS AND SERVICE PROVIDERS ACCESS TO THIS HIGHLY PROFITABLE AND LOYAL DEMOGRAPHIC.  AS SUCH, ROBINGOOD INC. IS NOT A SERVICE PROVIDER OR MERCHANT. ALL MEMBERS MAY ACCESS ROBINGOOD.APP FOR COST EFFECTIVE PROMOTIONAL DEALS.  ROBINGOOD INC. IS NOT RESPONSIBLE IN ANY WAY FOR THE PROVISION OF SERVICES OR SALE OF GOODS OFFERED BY MERCHANTS, SERVICE PROVIDERS, OR PARTICIPATING LOCATIONS ON ROBINGOOD.APP.  ROBINGOOD INC. IS MERELY OPERATING EMPLOYEE ASSISTANCE PROGRAMS AND THE MARKETPLACE PLATFORM ROBINGOOD.APP TO FACILITATE CONNECTION BETWEEN MEMBERS AND OUR MERCHANT COMMUNITY OF BUSINESSSES AND SERVICE PROVIDERS.  THROUGH THE MARKETPLACE ROBINGOOD INC. ASSISTS EMPLOYERS TO CREATE AND MAINTAIN AN EMPLOYEE SHORT TERM FINANCIAL EMERGENCY FUND PROVIDING AN ALTERNATIVE TO PREDATORY PAYDAY LENDING ABUSE. 

 

4. LIMITED LICENSE

By agreeing to this Agreement, Robingood Inc. grants you a limited license to access, participate in and use the Program and the Marketplace Platform. You acknowledge and agree that you will not access, reproduce, duplicate, copy, sell, re-sell, visit or otherwise exploit for any commercial, educational (or any other non-personal) purpose any content or any portion of the Marketplace Platform, without the express written consent of Robingood Inc.

 

5. CONDITIONS OF USE

THIS AGREEMENT SETS FORTH ALL LEGALLY BINDING TERMS OF USE FOR “YOUR” USE OF THE WEBSITE AT WWW.ROBINGOOD.APP (THE "SITE"), ANY SUB-DOMAINS ASSOCITATED WITH WWW.ROBINGOOD.APP, AND THE SERVICE(S) OWNED AND OPERATED BY ROBINGOOD INC. (COLLECTIVELY WITH THE SITE, THE "SERVICE"). PLEASE CAREFULLY READ THESE TERMS OF USE ("AGREEMENT" OR "TERMS OF USE") BEFORE COMMENCING USE OF ANY OF THE SERVICES OFFERED BY ROBINGOOD INC., BY USING THE SITE OR SERVICE IN ANY MANNER, INCLUDING BUT NOT LIMITED, TO VISITING OR BROWSING THE SITE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. THIS AGREEMENT APPLIES TO ALL USERS OF THE SITE OR SERVICE, INCLUDING USERS WHO CONTRIBUTE INFORMATION OR CONTENT OR OTHER MATERIALS OR SERVICES ON THE SITE.

BY USING THIS SITE, INCLUDING BUT NOT LIMITED TO, DOWNLOADING OR ACCESSING ANY MATERIALS, ORDERING PRODUCTS OR OTHERWISE USING ANY OF THE SERVICES, YOU AGREE TO BE BOUND BY, AGREE, AND ACKNOWLEDGE YOUR ACCEPTANCE OF THESE TERMS OF USE.
THESE TERMS OF USE, THE SERVICES, AND OUR BUSINESS MAY CHANGE FROM TIME TO TIME. ROBINGOOD INC. RESERVES THE RIGHT TO MAKE CHANGES, MODIFY, OR REPLACE THIS AGREEMENT WITHOUT NOTICE AND FOR ANY REASON. IF AT ANY TIME YOU DO NOT WANT TO BE BOUND BY THE TERMS OF USE YOU MUST LOGOUT, EXIT THE PORTAL IMMEDIATELY, AND DISCONTINUE THE USE OF OUR SERVICES.

 

YOUR CONTINUED USE OF ROBINGOOD INC. AND ANY OF IT’S SERVICES AFTER ANY REVISIONS OR CHANGES TO THE TERMS OF USE INDICATES YOUR ACCEPTANCE OF THE TERMS AND YOUR CONTINUED DESIRE TO USE ROBINGOOD INC. AND ITS SERVICES ON THE DATE OF SUCH USE.

 

PARTICIPATING IN ROBINGOOD SERVICES, PROGRAMS, SPONSORSHIPS, AND ADVERTISING OPPORTUNITIES, OR AS A USER OF THE ROBINGOOD MARKETPLACE (“SITE”) A USER IS BOUND BY THESE TERMS AND MAY INTERACT WITH THE ROBINGOOD COMMUNITY AS A “MEMBER EMPLOYEE”, AN “EMPLOYER MEMBER”, AN “ADVERTISING SPONSOR”A ”PARTICIPATING MERCHANT LOCATION”, OR AN “”AFFILIATE”, OR ALL OF THESE AND CONTRIBUTE TO THE COMMUNITY OR PURCHASE MEMBERSHIP INTO THE ROBINGOOD EMPLOYER ASSISTANCE PROGRAM AS A MEMBER AND RECEIVE DIGITAL WALLET “ROBIN REWARDS” DISCOUNTS TO USE AT PARTICIPATING BUSINESSES OR PARTICIPATING LOCATIONS IN THE ROBINGOOD COMMUNITY.

 

6. MEMBERSHIP 101

 

1.)    Who is Robingood for?

Other than the exceptions outlined in this section (6.a.) and (6.b.) Corporate Membership is reserved for Active Employers, their Active Employees, Participation Merchant Locations, and Advertising Sponsors.

 

2.)    What happens to my Membership if I am separated from my Employer? 

 

To continue “Your” Membership with Robingood when you separate from “Your” Employer simply notify Robingood of the change in status by going to www.robingood.app/separation for full details.

 

3.)    How much does Membership Cost?

Employer Membership pricing is simple and straight forward and can be found at www.robingood.app/getrobingood.

 

4.)    Who pays for Membership?

 

Employee Memberships are paid by their Employer.  Robingood is FREE to Employees of Subscribing Employers.

Participating Merchant Location Membership fees vary.  All participating merchant locations receive Employee Portal discount pricing. Pricing is available at www.robingood.app/participatinglocations.

Advertising Sponsors, Membership is FREE.  Employee Portal discount pricing is available at www.robingood.app/agencypricing.

 

5.)    Does Robingood offer any Limited Special Discounted Memberships outside of Employers?

 

Yes. 

a.)    Lifetime Membership

FREE Lifetime Membership to Robingood.app Marketplace to any verified Gold Star Family, any widow/widower of a Police, Fire, EMS who lost their spouse in the line of duty, any 100% rated Disabled Veteran, and any Veteran recognized for combat action.  Sign up at robingood.app/honor.

b.)    FREE Year Membership to all active First Responders, Fire, and Police Department Employees Nationwide.  

        Sign up at robingood.app/firstresponder

 

Other than the exceptions listed above (MEMBERSHIP 5a, 5b), Robingood Inc. has two general types of Memberships:

 

 1.)  Employee (Non-Commercial Membership) and,

 2.)  (Commercial Membership)

I.       Employee Membership - (Non-Commercial License)

II.      Employer Membership - (Commercial License)

III.     Participating Merchant Location - (Commercial License)

IV.     Advertising Sponsors -  (Commercial License)

 

The Commercial Membership covers Employers, Merchants, and Advertisers.

Depending on how a Member signs up and participates in the community it is possible that a Member may be covered by multiple Membership Classifications. 

            Example:  

a.      A Merchant signs up to be a Participating Merchant Location and offers discounts to Robingood Members. 

b.      The Merchant (also an Employer) also creates an account for their Employees to benefit from Robingood Employee Assistance Programs.

c.       The Merchant also uses their Employer Membership to benefit from discounts for their business and personal purchases in the Robingood network.

d.      The Merchant also chooses to become a Category Sponsor for their specific professional category (i.e. brewery, accountant, retailer, etc.)

 

In this example the Merchant can be classified in all (4) four Classifications depending on how the Merchant interacts with the “Service”.  It is important for all Members to understand that if they have signed up and interact with the “Service” in different Classifications, each specific Classification has its own specific requirements to ensure adherence to these Terms of Use.  It is solely the responsibility of the Merchant Member to understand their responsibilities in regard to their specific Membership.

 

7. EMPLOYER MEMBERSHIP

Employer Membership in Robingood Inc. can be a powerful tool to assist, protect, and reward their employees and their employees’ families. Through Robingood Employer Assistance Program (EAP) The “Robingood.app” and the Robingood Employer Loan Portal, Robingood’s goal is to provide Employers with the right tools to maximize positive outcomes financially for their Employees while positively affecting workplace productivity and employee satisfaction and retention.

How Employers Use Robingood. 

Once signed up for a FREE tour at www.robingood.app/getRobingood, Tours are offered online daily and only take about 20-30 minutes.  Although no purchase is necessary to onboard an Employer for a tour, Employer participant will be offered the opportunity to upgrade to receive their own Employees “Robingood.app Portal”.  After Portal sign up, Employers simply share their Company’s Portal Link with their Employees to sign up.  With Portal access, Both Employers and Employees will benefit from non-public, custom tailored promotions from Merchants and the Robingood Employer Loan Portal for employee short term financial emergencies.  Employers also enjoy group purchasing power for their business needs, and the ability to reward employees, receive statistical information and feedback from employees, and receive the Robingood Employer Robin Rewards Guarantee.    

Periodically, Employer Members are also able to take advantage of the Robingood’ Employee “Robin Rewards” Program. Through “Robin Rewards”, Employers receive exclusive deals on Restaurants, Travel, Getaways, and more as incentives to reward their Team Members.

Employer Members will also be able to participate in Robingood’s Yearly Employee Recognition Program the “Robbie Awards”.

 

8. EMPLOYER FEES.

Robingood provides all U.S. based Employers, at no cost an Employer’s Website Portal for their Company and Employees to access and receive exclusive, non-published discounts at Merchant locations in their Market & Nationwide.  Depending on how the Employer chooses to interact with Robingood offering Robingood’s additional services fees may apply.  Additional Services Include, but are not limited to, sponsoring loans with the Robingood Employer Loan Portal, purchasing Robin Rewards for business, personal, or employee use as incentives or rewards, adding on Robingood’s Saas smart Ai websites, additional features, automations, Ai Agents, or signing up as a Merchant or advertiser will accrue additional fees for these add on subscriptions.  

 “Robin Rewards” 100% of the purchase price of the Employer’s (Branded Employee Portal) set up fee.

9. EMPLOYEE MEMBERSHIP

What’s Included?

 Employee Membership in Robingood.app is a powerful FREE tool to stretch an employee’s compensation further than ever before.  Employee Members enjoy deep discounts on everyday purchases from Dental visits to Restaurant Deals.  Robingood is not a substitute for compensation, but an Employee Assistance Program that benefits you and your family from day one and every day after. Membership also allows you and your fellow employees, over time, build an Employee Emergency Fund at your Employer protecting you and your fellow employees from predatory payday lending practices. The Program is called ROBINLOANS.  Check ROBINLOANS out at www.robingood.app/robinloans.

10. MEMBER’S BILL OF RIGHTS

            Your Employer and Robingood have your back.

Member Bill of Rights

I.                   Members have the Right to singly and collectively benefits from Membership in the Robingood Employee Assistance Programs.

II.                  Members have the Right to access non-public discounts and pricing through the Robingood.app Marketplace.

III.                 Members have the Right to receive instant “Robin Rewards” Certificates to their email for redemption at participating merchant locations.

IV.                 Members have the Right to be satisfied.

a.      If a Member in good standing presents for redemption a non-redeemed “Robin Rewards” Certificate at the participating location the certificate originated from, that Merchant shall be compelled to honor the certificate per the Merchant Code of Conduct.

b.      If a Member in good standing presents a non-redeemed certificate whose promotional period has expired and the active Merchant is unwilling to honor the expired promotional value, the Merchant will provide, at a minimum, the full purchase price of the certificate as a discount.

c.       In the above example (b), should the Member wish to exchange the expired, non-redeemed certificate instead in an attempt to regain full promotional value of the certificate, Member should contact Robingood by visiting www.robingood.app/exchange, file a request.

d.      Should a Merchant no longer participate in the Robingood Marketplace, and the Member has a non-redeemed certificate, Member shall contact Robingood by visiting www.robingood.app/exchange to file a request.

V.             As part of the Robingood (EAP) Employee Assistance Program regarding “Robin Rewards Merchant Certificates” a portion of each certificate’s sale is remitted to the Member’s respective employers’ ROBINLOANS account to assist in the administration of the employer’s specific (EAP) program as a Robin Rewards against prior purchased administrative costs for the implementation of the (EAP), if adopted.  Only, if the employer has chosen to participate in ROBINLOANS, will Employers’ Members have access to and have the right to apply for access to short-term emergency funds to be distributed through their employer’s discretion. *Robingood Inc. is not a lender or a broker. Robingood Inc. does not provide grants to Employers who choose to participate in Robinloans.  All decisions on access to employer’s funds, availability of funds, and repayment terms of the funds are made solely by the Member(s) Employer.

 

11. ROBINGOOD MEMBER CODE OF CONDUCT

All Employee Members of all Member Employers will adhere to the ROBINGOOD MEMBER CODE OF CONDUCT.  Being a Member of Robingood, Participating Locations create amazing deals for “Our” Employee Assistance Program. Members, below is our Member Code of Conduct when patronizing our Participating Locations.

·         Be Nice, Play Fair.

·         Do Your Homework.  Read each Participating Location’s Rules for their specific Robin Rewards Offers.

·         Be Professional. You and your guests are representing your Employer when you patronize Merchant Members of the Robingood.app Community.

·         Tips are not included but greatly appreciated.  Participating Locations have discounted their product and services for your patronage.  Just because you’re getting a great deal, doesn’t mean you should give someone a bad deal.  (Example: you get $25 dollars off your bill at a great new restaurant and leave a tip based on your final check amount.  The Participating Location won a new customer, you scored a great deal, but your server just lost out in this scenario.  Considder tipping based on the total bill before discounts or based on service.

·         Be Polite. If something goes wrong, give the merchant the opportunity to make it right.

·         Play Fair.  Robin Rewards are single use. DO NOT try to game the system.

·         I agree to keep my contact information available up to date.

·         I agree to never post disparaging information on www.Robingood.app, social media, or other online forum about other organizations, individuals, ROBINGOOD INC., their shareholders, board of directors, officers, employees, representatives, or affiliates of or any other business member affiliated with this service.

·         I agree to reply to questions from the ROBINGOOD INC. Staff in a timely and respectful manner.

·         I agree to only post content suitable for viewers of all ages on robingood.app.

·         I agree to refrain from discriminatory, profane, or adult content or language on robingood.app.

·         I agree that my Employer may be removed from all Robingood programs without advance notice, for reasons including but not limited to “My” violating this Member Code of Conduct or these Terms of Use.

 

12. PARTICIPATING LOCATIONS

It is Free to become a Participating Location on Robingood.app.  Participating Location Rules can be found at www.robingood.app/getcustomers.  All Participating Locations will also adhere to this Terms of Use Agreement and specifically the Robingood Inc. Merchant Code of Conduct Section (14) of this Terms of Use Agreement located below.

 

13. ADVERTISING SPONSORS

Really, Really, stand out from your competition.  Always be in the right place, at the right time, every time. All advertising Sponsors shall adhere to this Terms of Use, its Merchant Code of Conduct, and the Robingood Advertising Sponsorship Agreement available upon signing up at www.robingood.app/advertise.  

 

14. ROBIN REWARDS CERTIFICATES - GENERAL

Depending on the type of Robin Rewards Certificate (Restaurant/Hospitality, Service Provider, Retail, etc.) different Terms and Conditions will apply to each category as stated herein, however ALL Robin Rewards Certificates are governed by these terms below:

·        Robin Rewards Certificates have no expiration date.

·        Robin Rewards Certificates have no cash value.

·        Robin Rewards Certificates are not redeemable for cash.

·        Robin Rewards Certificates are non-refundable.

·        Robin Rewards Certificates hold no remaining balance if used for less than the face value.

·        Non-Redeemed Robin Rewards Certificates may be eligible for exchange.

·        Robin Rewards Certificates may not be used or applied to previous Merchant transactions.

·        Robin Rewards Certificates cannot be combined with any other offers or promotions.

·        Robin Rewards Certificates can be used for both personal and business use.

·        Specific Terms and Conditions may apply.  Participating Merchant specific Terms and Conditions are located on the Merchant’s checkout page and on the Robin Rewards Certificate.  Terms on Merchant specific Robin Rewards Certificates supersede these terms and are final.

·        Resale of Robin Rewards Certificates are prohibited.

·        Robin Rewards Certificates are single use Certificates.

·        Any reproduction or modification is fraud and is strictly prohibited and may result in the cancellation of you or your Employers Membership License.

·        Robingood Inc. is not responsible for lost, damaged, or stolen Certificates.

·        Robingood Inc. attempts to deliver Robin Rewards Certificates instantly upon purchase, but does not guarantee fulfillment times. Any fulfillment times given are estimates only.

 

15. ROBIN REWARDS CERTIFICATES – RESTAURANTS/HOSPITALITY

Additional Restaurant/Hospitality Merchant Terms and Conditions:

·        The Merchant (Not Robingood Inc.) authorizes and issues their Specific Robin Rewards Certificate and redemption of the Certificate happens at their place of business online or otherwise.

·        The Merchant (not Robingood Inc.) is solely responsible for all services and or products they provide to you. (including, but not limited to, complying with all state and local laws, including those relating to the distribution and sale of alcohol, assessing and collecting sales tax, and complying with unclaimed property laws for unredeemed Robin Rewards Certificates, The Merchant (not Robingood Inc.) are responsible and for any and all injuries, illnesses, damages, claims, liabilities and costs you may suffer arising from or related to your use or redemption of any Robin Rewards Certificates you redeem with that Merchant.

·        As a Member and with your purchase of a Robin Rewards Certificate, you will receive the Certificate via email or SMS text and you will acquire the right to save the Certificate to your phone’s digital wallet (or display the Certificate on your mobile device screen) for redemption and use it according to these Terms & Conditions. After receiving your Certificate Robingood Inc’s responsibility ends.

·        Certificate redemption is the responsibility of the Member.

·        Members acquire Robin Rewards Certificates below their face value. Additional consideration will be paid to the Merchant at redemption. This mean, Robin Rewards Certificates have no value without additional consideration.

·        Robin Rewards Certificate cannot be combined with any other offer.

·        Only one (1) Robin Rewards Certificate may be redeemed per party, per day, per Merchant (regardless of the party being split between tables or otherwise.) 

·        Split checks are not acceptable.

·        Robingood Inc. does not guarantee the availability of any particular Robin Rewards Certificate.

·        Robingood Inc. reserves the right to modify Robin Rewards Certificates. Merchant participation may vary from time to time.

·        Robin Rewards Certificates may not be used for taxes, tips, shipping and handling, prior balances, merchandise, or gift cards.

·        Robin Rewards Certificates have no expiration date.

·        Robin Rewards Certificates have no cash value.

·        Robin Rewards Certificates are not redeemable for cash.

·        Robin Rewards Certificates are non-refundable.

·        Robin Rewards Certificates hold no remaining balance if used for less than the face value.

·        Non-Redeemable Robin Rewards Certificates may be eligible for exchange.

·        Robin Rewards Certificates may not be used applied to previous Merchant transactions.

·        Robin Rewards Certificates can be used for both personal and business use.

·        Resale of Robin Rewards Certificates are prohibited.

·        Robin Rewards Certificates are single-use Certificates.

·        Robin Rewards Certificates can be used for both personal and business use.

·        Any reproduction or modification is fraud and is strictly prohibited and may result in the cancellation of you or your Employer’s Membership License.

·        Robingood Inc.is not responsible for lost, damaged, or stolen Certificates.

·        Robingood Inc. attempts to deliver Robin Rewards Certificate instantly upon purchase, but does not guarantee fulfillment times. Any fulfillment times given are estimates only.

 

16. MERCHANT MEMBER CODE OF CONDUCT

Being a Merchant Member of ROBINGOOD INC. means that you, your organization, and anyone directed by your organization agree to the following Code of Conduct:

·         I agree to keep contact information available up to date.

·         I agree to modify any advertisement that violates this Code of Conduct within the timeframe requested by ROBINGOOD INC. staff.

·         I agree to never post disparaging information on www.Robingood.app, social media, or other online forum about other organizations, individuals, ROBINGOOD INC., their shareholders, board of directors, officers, employees, representatives, or affiliates of or any other business member affiliated with this service.

·         I agree to keep my Robingood booking calendar synced with my external calendar for positive member experience if I have chosen to use this feature to book appointments for my business.

·         I agree to honor any discount I have advertised on robingood.app and if the promotional period has expired on a Robin Rewards Certificate I have advertised, I will at a minimum accept the certificate for at least the paid certificate amount.

·        As a courtesy to members, I agree to accept competitor Robin Rewards Certificates of similar discounts I currently offer if the competitor no longer participates in the robingood.app marketplace.

·         I agree to reply to questions from the ROBINGOOD INC. staff in a timely and respectful manner.

·         I agree to only post content suitable for viewers of all ages.

·         I agree to refrain for discriminatory, profane, or adult content or language on robingood.app.

·         I agree to reply to questions from members in a timely and respectful manner, without requiring an upfront fee or application process.

·         I agree that my organization may be removed from www.Robingood.app or any associated subdomain at wwwrobingood.app’s sole discretion, without advance notice, for reasons including but not limited to a Merchant’s deviation from the Merchant Code of Conduct, Member Bill of Rights, or these Terms of Use.

 

17. MERCHANT MEMBER POSTING AND SOLICITATION

You are solely responsible for all your actions in association with your use of this site including, but not limited to, any comments you make, posting of any Campaigns or Campaign descriptions, images, videos, information, text, music, data, software, messages, sound, photographs, graphics, or any other materials ("content") that you share, display, upload, publish, post, or (hereinafter, "upload"), transmit or otherwise during the use of or via the use of any Services provided.

ROBINGOOD INC. takes violations of these Terms of Use or any other Agreements in conjunction with the use of ROBINGOOD INC. or any of its Services seriously.

As such, You agree to not use the Services to:

1.      Participate in any activity that violates any law or governmental regulation.

2.     You will not participate in any of the following on this Platform:

a.      Creating content or advertising campaigns that are fraudulent, misleading, inaccurate, dishonest, impossible or imitating any other person or company  (whether on the Platform or not);

b.      participation in activities with, in, or involving countries, regions, governments, persons, or entities that are subject to U.S. and other economic sanctions under applicable law, unless such activities are expressly authorized by the appropriate governmental authority;

c.      Post pornography or other sexual content;

d.      Post offensive, graphic, perverse or sensitive content;

e.      Participate in ransom, human trafficking or exploitation;

f.       Post or promote hate, violence, harassment, discrimination, terrorism, or intolerance of any kind relating to race, ethnicity, national origin, religious affiliation, sexual orientation, sex, gender or gender identity, or serious disabilities or diseases;

g.      Transmit or otherwise upload any content that:

 

(i)                  poses or creates a privacy or security risk to any person;

(ii)                 contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

(iii)               infringes any intellectual property or other proprietary rights of any party;

(iv)               constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, "junk mail," "spam,"  "pyramid schemes," "sweepstakes,"  "contests," or any other form of solicitation; or (vi) in the sole judgment of ROBINGOOD INC., is objectionable or which restricts or inhibits any other person from using or enjoying the Services, or which may expose ROBINGOOD INC. or its users to any harm or liability of any type; or

h.      harvest or collect email addresses or other contact information of other Members from the Services by electronic or other means.

i.       interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services.

 

REGISTERED MEMBERS EXPRESSLY AGREE TO RECEIVE EMAIL COMMUNICATION FROM ROBINGOOD INC. FOR THE PURPOSE OF ALERTING REGISTERED MEMBERS OF NEW OFFERS BASED ON THE MEMBER’S CONTACT PREFERENCES. TO DELIVER PURCHASES, SERVICES, OR PRODUCTS, AND OTHER COMMUNICATION FROM ROBINGOOD INC. AS IT PERTAINS TO THE OPERATION OF THE ROBINGOOD COMMUNITY MARKETPLACE PORTAL. ROBINGOOD INC. WILL NEVER SELL OR RENT EMAIL ADDRESSES OF IT MEMBERS, EXCEPT FOR REASONS IN OUR PRIVACY POLICY.  PRIVACY POLICY IS AVAILABLE AT WWW.ROBINGOOD.APP/PRIVACY.

 

18. PASSWORDS – ALL USERS

Robingood Inc. may establish an account on Robingood.app for you (“Account”) in which you can obtain information, Robin Rewards Offers, and information about your participation in our Programs. Access to your Account at the Robingood.app requires you to use a login identification (“Login ID”) and password (“Password”) that you select. As a Member, you agree to keep your Login ID and Password confidential and not share them with anyone else. Robingood Inc. may treat any person using your Login ID and Password to have the authority to access your Account and act on your behalf with respect to the Program.  For further information on your responsibilities and Robingood Inc.’s waiver of liability regarding (‘Password’) and ‘(Login ID’) see (Section 20) USE OF SERVICES.

 

19. SUBSCRIPTIONS

Robingood Inc. Employer Membership Portal Fees include a set-up fee, a monthly subscription fee, advertiser fee, and Member Digital Discount “Robin Rewards” certificates redeemable at Participating Locations.

Member Employees: Access to Robingood.app Employer Portal is FREE.

Participating Locations: There are two different types of Participating Locations.

(1)   Hospitality Locations, and

(2)   Non-Hospitality Locations 

The Robingood.app Marketplace is FREE for Hospitality Locations to be listed. Category Sponsor Advertisement are a paid service consisting of a Set-up fee and a monthly subscription charge.

The Robingood.app Marketplace is currently FREE for Non-Hospitality Locations to be listed.  Category Sponsor Advertisement are a paid service consisting of a Set-up fee and a monthly subscription charge.  Additional Upgrade services (i.e. Appointment Booking Service) are also available for subscription.

If you subscribe to a paid service on Robingood.app, you hereby agree to pay all charges including applicable taxes, in accordance with billing terms in effect at the time the subscription fee or charge becomes payable and following all rules of the subscription(s). Robingood Inc. reserves the right to change the amount of, or basis for determining, any fees or charges for services we provide, and to institute new fees, charges, or terms effective upon notice to you at the e-mail address you provide when establishing your account. Robingood Inc. also reserves the right to terminate your account(s) at any time for any reason.

Renewal: Your subscription for each paid subscription will be automatically renewed monthly and the credit/debit card account will be charged on the same time and cost basis as the prior subscription period unless email correspondence from [email protected] indicates otherwise.

Unless otherwise stated in any financing agreement, all subscriptions are month-to-month and may be cancelled at any time.

 

20. PRODUCT AND OR SERVICE SALES AVAILABILITY

It is not our intention, however, we reserve the right to, at any time, and without prior notice, discontinue or change information, availability, and pricing on any Robin Rewards Certificate, Advertising Fee, or Membership on Robingood.app or social media post, without incurring any obligations to you or any other party. You are responsible for any applicable use taxes of your jurisdiction imposed as Member, User, or buyer of any products or services listed on Robingood.app or social media.

 

21. PAYMENTS

All Periodic Subscription Fees are due and payable monthly, in advance, on the anniversary date of registration with any set up fee being due upon subscription registration.. Payments will auto renew and be debited from the credit/debit card associated with “Your” account. If a Member fails to pay their subscription on time, their account may be suspended until payment is received, or a late fee of $5.00 will be assessed on the 10th day. Subscriptions will automatically renew at the end of the subscription period unless the user cancels their subscription at least (3) three days before the renewal date.

 

22. REFUNDS (EMPLOYER SUBSCRIPTION(S)

PORTAL

The Robingood.app Employee Assistance Program (Employer Portal) is a Free monthly subscription service.  

           

ROBINLOANS

ROBINLOANS is a Free Employer Opt-In Subscription Service of Robingood.app.

 

ROBIN REWARDS

The Employee Robin Rewards Program is a Free Opt-In subscription available to all Employer Portal Subscriptions.  Employers may request a full refund of the Set Up Fee within (5) five calendar days of purchase by visiting www.robingood.app/refunds.  Most refunds will be processed within (10) calendar days and credited to the payment method that was used while signing up.  After (5) five days all fees become non-refundable.

 

           

23. CANCELLATION (EMPLOYER SUBSCRIPTION(S)

PORTAL

Employers may cancel their Employee Assistance Program any time; however, there are no refunds for cancellation.  The Robingood.app Employer Portal is a Free month-to-month subscription.  In the event Robingood Inc. suspends or terminates your Commercial License or this Agreement, you understand no credit or refund will be given for any set up fees received

.

ROBINLOANS

Robinloans is a Free Employer Opt-In Subscription Service of Robingood.app. Employers may cancel Robinloans any time and continue their Robingood.app Employer Portal Subscription; In the event Robingood Inc. suspends or terminates your Commercial License or this Agreement, you understand no credit or refund will be given.

 

ROBIN REWARDS

Employers may cancel Robin Rewards any time and continue their Robingood.app Employer Portal Subscription; In the event Robingood Inc. suspends or terminates your Commercial License or this Agreement, you understand no credit or refund will be given other than Employers may request a full refund of the Set Up Fee within (5) five calendar days of purchase by visiting www.robingood.app/refunds.

 

24. REFUNDS (ADVERTISER SUBSCRIPTION(S)

            CATEGORY SPONSORS

Robingood.app Category Sponsorships are a month-to-month subscription and are not refundable.  In the event Robingood Inc. suspends or terminates your Commercial License or this Agreement, you understand no credit or refund will be given.

            APPOINTMENT BOOKING

Appointment Booking on Robingood.app is an Opt-In upgrade subscription to a Commercial Member License and renews automatically each month and is non-refundable.  In the event Robingood Inc. suspends or terminates your Commercial License or this Agreement, you understand no credit or refund will be given.

 

25. CANCELLATION (ADVERTISER SUBSCRIPTION(S)

CATEGORY SPONSORS

Category Sponsorships automatically renew monthly and are cancelable any time.

APPOINTMENT BOOKING

Appointment Booking upgrade subscription automatically renew monthly and is cancelable any time.

 

26. REFUNDS & EXCHANGES (ROBIN REWARDS CERTIFICATES)

At Robingood Inc., we are committed to ensuring the satisfaction of our members. Please review our refund policy below, which outlines the conditions under which refunds can be requested and processed.

1. No Partial Refunds

Robingood Inc. does not offer partial refunds under any circumstances. All refund requests will be processed for the full purchase amount of the order in question to ensure a consistent refund process for all Robingood members.

2. Refund Request Period

a.)        To be eligible for a refund members may request a full refund for any Digital “Robin Rewards Certificate” purchase made on robingood.app within 5 days of the purchase date at [email protected].

b.)        To limit “Robin Rewards” fraud and abuse, refund requests submitted after 5 days of purchase will not be eligible for a refund from Robingood and at that point all sales are final.

c.)        After the Refund Request Period (The merchant is solely responsible to you for honoring the “Robin Rewards” certificate.)

Good News, members continue to have many options for use, redemption, or exchange of any non-redeemed “Robin Rewards” certificates.

 

3. Redemption after Promotional Value Expiration

Per your Member Bill of Rights your “Robin Rewards” certificate may always be redeemed at the participating locating named on the certificate, and for at least the amount you paid for it, even if the promotional value has expired; provided the location still participates in the program. The Participating Location is solely responsible to you for honoring the voucher up to the amount paid after the Refund Request Period.

 

TIP For an even better experience members may also exchange non-redeemed “Robin Rewards” certificates at [email protected] at any time.

 

4. “Robin Rewards” Certificate Exchange Policy

“Robin Rewards” Certificates purchased from Robingood.app can be exchanged at any time.

Robingood Digital “Rewards” Certificates do not expire, though the promotional period for the named participating location may.

If you are not satisfied with your certificate, the location no longer participates in the Robingood Digital “Robin Rewards” Programs or you wish to exchange it for an alternate “Robin Rewards” digital certificate, go to [email protected] to request the exchange.

All exchanges are subject to the availability of “Robin Rewards” digital certificates for your requested desired participating location.

 

5. Restrictions

All “Robin Rewards” Certificates that have been redeemed, exchanged for a different ”Robin Rewards“ certificate, or voided for any reason are no longer eligible for a refund. These restrictions ensure fairness to all participants in the program,

 

6. Additional Terms and Conditions

Robingood Inc. reserves the right to modify this refund policy at any time without prior notice.

Refunds will be processed to the original form of payment used at the time of purchase.

Refunds or exchanges may be subject to verification and approval by our customer service team.

We value your patronage and aim to provide a seamless and satisfactory experience. If you have any questions or concerns r regarding our refund policy, reach us at [email protected]

 

27. ADVERTISING SPONSOR AND PARTICIPATING LOCATION SALES

ROBINGOOD IS A MARKETPLACE THAT SERVICE PROVIDERS, HOSPITALITY BUSINESSES, RETAILERS, AND MANY OTHER BUSINESS USE TO ACCESS ITS’ MEMBERS PROVIDING THE COMMUNITY DEEP DISCOUNTS IN EXCHANGE FOR QUALITY BUSINESS PATRONS AND CUSTOMERS. AS A PARTICIPATING LOCATION, THESE BUSINESSES MAY ALSO BE PART OF THE ROBINGOOD MARKETPLACE AS EMPLOYER MEMBERS PROVIDING THEIR EMPLOYEES BENEFITS UNDER THE ROBINGOOD MARKETPLACE. THESE BUSINESSES HAVE A UNIQUE OPPORTUNITY TO BENEFIT FROM FREE ADVERTISING TO PROVIDING COST SAVING EMPLOYEE BENEFITS AND RECOGNITION PROGRAMS, AS SUCH, THESE BUSINESSES ADHERE TO THE ROBINGOOD INC. MERCHANT CODE OF CONDUCT AND THE ROBINGOOD’S MEMBER BILL OF RIGHTS HELPING ENSURE MEMBER SATIFACTION AND TRUST USING THE ROBINGOOD.APP WEBSITE.

ROBINGOOD INC. MAKES NO REPRESENTATIONS WITH RESPECT TO THE AVAILABILITY OR QUALITY OF ANY PRODUCTS, MATERIALS OR SERVICES THAT YOU PURCHASE FROM A THIRD-PARTY BUSINESS LISTED ON ROBINGOOD.APP OR BUSINESSES THAT LINK TO OR FROM ROBINGOOD.APP, OR AS A RESULT OF THIRD-PARTY CONTENT (INCLUDING ADVERTISEMENTS OR SPONSORSHIPS) POSTED, DISPLAYED OR INCLUDED ON ROBINGOOD.APP. WE DO NOT ENDORSE ANY OF THE PRODUCTS, NOR HAVE WE TAKEN ANY STEPS TO CONFIRM THE ACCURACY OR RELIABILITY OF ANY INFORMATION CONTAINED IN SUCH THIRD-PARTY SITES OR CONTENT (INCLUDING ADVERTISEMENTS). YOU HEREBY IRREVOCABLY AND FOREVER RELEASE AND WAIVE (ON BEHALF OF YOURSELF AND YOUR HEIRS, PERSONAL REPRESENTATIVE, AND PERMITTED ASSIGNS) ANY CLAIM AGAINST US RELATING TO, OR ARISING OUT OF, (A) THE OPERATION OR DISPLAY OF ANY THIRD-PARTY WEB-SITES AND THIRD-PARTY CONTENT, WHETHER OR NOT SUCH WEB SITES AND CONTENT ARE ACCESSIBLE THROUGH, OR DISPLAYED ON ROBINGOOD.APP; (B) YOUR ACCESS OR USE OF ANY THIRD-PARTY WEB SITE OR THIRD-PARTY CONTENT; AND (C) ANY AND ALL PRODUCTS OR MATERIALS THAT YOU PURCHASE FROM ANY THIRD-PARTY WEB SITE, EVEN IF SUCH PRODUCT IS ADVERTISED ON WWW.ROBINGOOD.APP.

ROBINGOOD INC. IS A MARKETPLACE PROVIDER AND IS NOT A SERVICE PROVIDER OR MERCHANT. ALL MEMBERS MAY ACCESS ROBINGOOD.APP FOR COST EFFECTIVE PROMOTIONAL DEALS.  ROBINGOOD INC. IS NOT RESPONSIBLE IN ANY WAY FOR THE PROVISION OF SERVICES OR SALE OF GOODS OFFERED BY MERCHANTS, SERVICE PROVIDERS, OR PARTICIPATING LOCATIONS ON ROBINGOOD.APP. ROBINGOOD INC. IS MERELY OPERATING EMPLOYEE ASSISTANCE PROGRAMS AND THE MARKETPLACE PLATFORM ROBINGOOD.APP TO FACILITATE CONNECTION BETWEEN MEMBERS AND OUR MERCHANT COMMUNITY OF BUSINESSSES AND SERVICE PROVIDERS.

ROBINGOOD INC. ENCOURAGES YOU TO INVESTIGATE WHAT YOU FEEL NECESSARY OR APPROPRIATE BEFORE PROCEEDING WITH ANY ONLINE OR OFFLINE TRANSACTION WITH THE MERCHANT PARTICIPATING LOCATIONS, SERVICE PROVIDERS, OR ANY OWNER OF A THIRD-PARTY WEB SITE, SERVICE, OR THE PUBLISHER OR OWNER OF ANY THIRD-PARTY CONTENT DISPLAYED OR LINKED ON ROBINGOOD.APP.

 

28. USER PARTICIPATION AND ASSUMPTION OF RISKS

Use of this site is at your own risk. Through our Site, you may participate in several interactive communication activities including social media, chat, forums, message boards, email, VOIP and other means of interactive communication with other users ROBINGOOD INC. cannot be, and we are not, responsible for the content, opinions or accuracy of any information provided or posted on this site in any way.

 

29. POSTING MATERIAL(S) TO SITE

All communications and postings are at your own risk. By posting materials to or communicating with other participants on the Site or in an Interactive Communication, you represent and warrant to us that:

(a)     you have all necessary rights to such materials, and that the posting of such materials will not infringe on any personal or proprietary rights of any third party, including its intellectual property rights; and

(b)   such materials are not harmful, defamatory, unlawful, threatening, obscene, lewd, lascivious, and harassing in nature.  

 

30. LICENSE TO USE POSTED MATERIALS

By uploading or communicating any materials, ideas or submissions to any of our Sites, including any Forum, or submitting any materials to us in any other manner, you automatically grant (or warrant that the owner of such materials expressly granted) to us a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, translate, publicly perform and display, create derivative works from and distribute such materials, or to incorporate such materials into any form, medium, or technology now known or later developed. In addition, you waive and warrant that all so-called "moral rights" in those materials have been waived. You agree that we own any derivative works, improvements or other materials, works, ideas, intellectual property, and/or products created from, based on, or related to, our access to, or use of, any materials you provide. If on a particular Site we have included an upload license, those terms should be noted as also applying, with any conflicts governed by these Terms of Use.

 

31. USE OF SERVICES

Member Account, Password and Security: You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to:

(a)       immediately notify ROBINGOOD INC. of any unauthorized use of your password or account or any other breach of security and Reset your Password.

(b) ensure that you sign out from your account at the end of each session when accessing the Services. ROBINGOOD INC. will not be liable for any loss or damage arising from your failure to comply with this Section.

 

32. MODIFICATION TO SERVICES

ROBINGOOD INC. reserves the right to modify, suspend or discontinue, temporarily or permanently, the Services (or any part thereof). We will endeavor to give you notice of any such modification, suspension or dis-continuance. You agree that, to the extent permitted by law, ROBINGOOD INC. will not be liable to you for any modification, suspension or discontinuance of the Services in accordance with these Terms of Service.

 

33. GENERAL PRACTICE REGARDING USE AND STORAGE

You acknowledge that ROBINGOOD INC. may establish general practices and limits concerning use of the Services, including without limitation, the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on ROBINGOOD INC.'s servers on your behalf.  You agree that ROBINGOOD INC. has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Services. You further acknowledge that ROBINGOOD INC. reserves the right to change these general practices and limits at any time, in its sole discretion. We will endeavor to give you notice of any such change where required by applicable law.

 

34. MOBILE SERVICES

This agreement governs text messages from Robingood Inc. Message and data rates may apply. Messaging frequency varies. By opting into this service, you consent to receive mobile text alerts using an automatic telephone dialing system. Note: consent to receive marketing text messages is not required as a condition of purchasing any goods or services. By signing up, you are confirming you are 18 years or older.

The “Services” include certain abilities that are available via a mobile device, including;

a.      the ability to upload content to the Platform via a mobile device,

b.      the ability to browse the Platform from a mobile device and

c.       the ability to access certain features through an (PWA) Progressive Web Application downloaded and installed on mobile devices and digital wallet Robin Rewards Certificates (collectively, the "Mobile Services").

You consent to being automatically opted in to ROBINGOOD INC.’s SMS programs and agree that Robingood Inc. may send you one-time and recurring text messages with instructions on setting up your account, providing notifications regarding account activity, and special offers. Text STOP to opt out of messages. Message and data rates may apply, and message frequency may vary. Carriers are not liable for delayed or undelivered messages, You may opt-out of receiving all automated calls and/or text (SMS) messages from Robingood Inc. (including informational or transactional calls/texts) by updating your communications preferences in your account or by replying with the word “STOP” to a text message from us; however, you acknowledge that opting out of receiving automated calls and/or texts may impact your use of the Services. When opting out of text messages, you agree to accept a final message confirming you opt-out; this message may also seek clarification as to the scope of “Your” opt-out. It is your sole responsibility to notify us if you no longer want to receive automated calls and/or texts. Please allow up to ten (10) business days (unless otherwise required by applicable law) to process any opt-out request. Please note that even if you opt out of automated calls and/or texts, we reserve the right to make non-automated calls and/or texts to you. You agree to indemnify us, our agents, affiliates, and independent contractors for any privacy, tort or other claims, including claims under the federal Telephone Consumer Protection Act (“TCPA”) or any state law equivalents, relating to your unauthorized provision of a telephone number and/or your failure to notify us of any changes in your contact information, including telephone number. You agree to indemnify, defend and hold us harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys’ fees). Robingood Inc. shall have the exclusive right to choose counsel, at your expense, to defend any such claims. Your indemnity obligations under this Section will survive expiration or termination of this Agreement. Robingood Inc. may also send email/SMS text offers, and statistical information to our members, businesses, employers, & participating locations. We also share other opportunities and benefits related to Robinloans, our employee emergency assistance program, and further share the results of the Robinloans program with our members, businesses, employers, & participating locations. By accepting membership with ROBINGOOD INC., you agree to receive these messages. Please note that any additional contact people you list in your family or organizations that receive Membership will also receive our offerings and information based on their contact preferences. For additional information regarding these messages, please see our Privacy Policy.

 

35. ACCEPTANCE OF TERMS

The Service is offered subject to acceptance without modification of all of the terms and conditions contained herein (the "Terms of Use"), which term also incorporates the Privacy Policy available at https://www.robingood.app/privacy and all other operating rules, policies and procedures that may be published from time to time at https://www.robingood.app/legal.

In addition, some services offered by Robingood Inc. may be subject to additional terms and conditions promulgated by Robingood Inc. from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into these Terms of Use by this reference.

The Service is available only to individuals who are at least 18 years old. You represent and warrant that if you are an individual, you are of legal age to form a binding contract, and that all registration information you submit is accurate and truthful. Robingood Inc. may, in its sole discretion, refuse to offer the Service to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Service is revoked in such jurisdictions.

 

All Agreements for Membership, Advertising Sponsors, and Participating Locations are not valid until Agreements have been received by Robingood Inc., and acceptance has been given by Robingood Inc.’s corporate offices located in the State of Wyoming or other locations where Robingood Inc. maintains an office., and a digital copy has been delivered to the other party’s email used to sign up for Robingood Inc.’s products or services.

 

36. MODIFICATION OF TERMS OF USE

Robingood Inc. reserves the right, at its sole discretion, to modify or replace any of the Terms of Use, or change, suspend, or discontinue the Service (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Site or by sending you an email. Robingood Inc. may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability. It is your responsibility to check the Terms of Use periodically for changes. Your continued use of the Service following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

 

37. OWNERSHIP OF INTELLECTUAL PROPERTY OF THIS SITE AND MATERIALS

Trademarks, Copyright and Intellectual Property Ownership.

We use names, marks, brands, design marks, slogans, logos, designs, and trade names on the Site or with the Service "Our Trademarks". We retain rights to all Trademarks, the Content, and other information displayed and posted on, contained in, and/or provided in connection with, the Site and/or the Service (collectively, "Our Materials).

 

38. THIRD-PARTY MATERIALS

Third Party Materials are owned, or licensed by the owner thereof, and, where necessary, Robingood Inc. uses such Third-Party Materials with the permission of the owner. Unless Robingood Inc. expressly indicate in these Terms of Use, you have no rights or interest in any Third-Party Materials. All rights relating to these materials are reserved to their owner.

 

39. COPYRIGHT NOTICE

Our Materials contained on the Site are copyrighted materials of ROBINGOOD INC.

Copyright © 2025 ROBINGOOD INC. All Rights Reserved.

We exclusively own, or have the right to use or license, all intellectual property in the Materials, proprietary information and know-how used with the Site and Services. We maintain all of the web pages of the Site as a collective work under the U.S. copyright laws and protect the Site and Materials under others' trademark and other intellectual property laws.

Third Party Intellectual Property — Copyright Notifications.

ROBINGOOD INC. respects the intellectual property of others, and we ask our users to do the same. ROBINGOOD INC. may, in appropriate circumstances and at its discretion, terminate the accounts of users who infringe the intellectual property rights of others. ROBINGOOD INC. will remove infringing materials in accordance with the Digital Millennium Copyright Act if properly notified that content infringes copyright.

 

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide ROBINGOOD INC.'s Copyright Agent with a written notification containing at least the following information (please confirm these requirements with your legal counsel, or see Section 512(c)(3) of the U.S. Copyright Act, 17 U.S.C. §512(c)(3), for more information):

a.      an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

b.      a description of the copyrighted work that you claim has been infringed;

c.      a description of where the material that you claim is infringing is located on the ROBINGOOD INC. site, sufficient for ROBINGOOD INC. to l ocate the material;

d.      your address, telephone number, and email address;

e.      a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

f.       a statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or a authorized to act on the copyright owner's behalf.

 

40. MISIDENTIFICATION

If you believe that your work or advertisement has been removed or disabled by mistake or misidentification, please provide the ROBINGOOD INC.'s Copyright Agent with a written counter-notification containing at least the following information (please confirm these requirements with your legal counsel or see Section 512(g)(3) of the U.S. Copyright Act, 17 U.S.C. §512(g)(3), for more information):

a.      a physical or electronic signature of the subscriber/user of the Services;

b.      identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;

c.       a statement made under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and

d.      the subscriber's name, address, telephone number, and a statement that the subscriber consents to the jurisdiction of the Federal District Court for the judicial district in which the address is located, or if the subscriber's address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person.

You acknowledge that if you fail to comply with all of the aforementioned notice requirements, your notification or counter-notification may not be valid and that ROBINGOOD INC. may ignore such incomplete or inaccurate notices without liability of any kind.

Under Section 512(f) of the Copyright Act, 17 U.S.C. §512(f), any person who knowingly materially misrepresents that material or activity is infringing or was removed or disabled by mistake or misidentification may be subject to liability.

Our designated copyright agent for notice of alleged copyright infringement is:

ROBINGOOD INC.

EmaIL: https;//www.robingood.app/legal

 

41. INTELLECTUAL PROPERTY RIGHTS – ADVERTISING SPONSORS AND PARTICIPATING LOCATIONS

The Service provides you with the ability to upload your content to the Site. Robingood Inc. will not have any ownership rights in your content, however, Robingood Inc. needs the following license to perform the Service. You hereby grant to Robingood Inc. the worldwide, non-exclusive, royalty-free, right to (and to allow others to act on its behalf to)

a.      use, host, display, and otherwise perform the Service on your behalf (e.g., use, host, stream, transmit, playback, transcode, copy, display, feature, market, sell, distribute and otherwise exploit ("Host") the content, along with all associated copyrightable works or metadata, including without limitation photographs, graphics, and descriptive text ("Artworks") in connection with the Service);

b.      use and publish, and permit others to use and publish, the name(s), trademarks, likenesses, and personal and biographical materials of you and the members of your group, in connection with the provision of the Service.

c.       (and to allow other users to) stream, transmit, playback, download, display, feature, distribute, collect, and otherwise use the content and Artworks; and to enable Robingood Inc. to Host your content pursuant to the above provisions, you hereby grant to Robingood Inc. the worldwide, non-exclusive, perpetual, royalty-free, sub-licensable and transferable right to use, reproduce, copy, and display your trademarks, service marks, slogans, logos or similar proprietary rights (collectively, the "Trademarks") solely in connection with the Service.

 

42. INTELLECTUAL PROPERTY RIGHTS – ALL MEMBERS

The Service may provide users with the ability to add, create, upload, submit, distribute, collect, or post ("Submitting" or "Submission") content, videos, audio clips, written forum comments, data, text, photographs, software, scripts, graphics, or other information to the Site (collectively, the "User Submissions"). By Submitting User Submissions on the Site or otherwise through the Service, you: acknowledge that by Submitting any User Submission to the Site, you are publishing that User Submission, and that you may be identified publicly by your User ID in association with any such User Submission; by Submitting any User Submissions through the Site or the Service, you hereby do and shall grant Robingood Inc. a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sub-licensable and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Submissions in connection with the Site, the Service and Robingood Inc’s (and its successors and assigns') business, including without limitation for promoting and redistributing part or all of the Site (and derivative works thereof) or the Service in any media formats and through any media channels (including, without limitation, third party websites). You also hereby do and shall grant each user of the Site and/or the Service a non-exclusive license to access your User Submissions through the Site and the Service, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions solely for personal, non-commercial use. For clarity, the foregoing license grant to Company does not affect your other ownership or license rights in your User Submission(s), including the right to grant additional licenses to the material in your User Submission(s), unless otherwise agreed in writing; represent and warrant, and can demonstrate to Company's full satisfaction upon request that you:

a.       own or otherwise control all rights to all content in your User Submissions, or that the content in such User Submissions is in the public domain,

b.      you have full authority to act on behalf of any and all owners of any right, title or interest in and to any content in your User Submissions to use such content as contemplated by these Terms of Use and to grant the license rights set forth above,

c.       you have the permission to use the name and likeness of each identifiable individual person and to use such individual's identifying or personal information as contemplated by these Terms of Use; and

d.      you are authorized to grant all of the aforementioned rights to the User Submissions to Company and all users of the Service; you agree to pay all royalties and other amounts owed to any person or entity due to your use.

 

43. SUBMISSIONS

That the use or other exploitation of such User Submissions by Robingood Inc. and use or other exploitation by users of the Site and Service as contemplated by this Agreement will not infringe or violate the rights of any third party, including without limitation any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights; and understand that Robingood Inc. shall have the right to delete, edit, modify, reformat, excerpt, or translate any materials, content or information submitted by you; and that all information publicly posted or privately transmitted through the Site is the sole responsibility of the person from which such content originated and that Robingood Inc. will not be liable for any errors or omissions in any content; and that Robingood Inc. cannot guarantee the identity of any other users with whom you may interact in the course of using Robingood.app.

Robingood Inc. does not endorse and has no control over any User Submission. Robingood Inc. cannot guarantee the authenticity of any data which users may provide about themselves other than Robingood Inc. requires all Participating Locations and Advertising Sponsors to adhere to the Robingood Inc. member Code of Conduct and the Member’s Bill of Rights. You acknowledge that all Content accessed by you using Robingood.app is at your own risk and you will be solely responsible for any damage or loss resulting.

 

44. THIRD-PARTY SITES

The Service may permit you to link to other websites or resources on the Internet, and other websites or resources may contain links to the Site. When you access third party websites, you do so at your own risk. These other websites are not under Robingood Inc.'s control, and you acknowledge that Robingood Inc. is not responsible for or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply endorsement by Robingood Inc. or any association with its operators. You further acknowledge and agree that Robingood Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through the Robingood Marketplace Community or other site.

 

45. LINKING TO ROBINGOOD.APP

We may provide the option for you to post a link to our site from your website or other third-party sites. We reserve the right to, at any time and without prior notice, ask you to remove the link should we determine it has a negative effect on our website, search engine results or other negative impact on our visitors. You agree to remove the link immediately upon request.

 

46. PROPER NOTICE REQUIRED

Any authorized uses of Our Materials, including any authorized reproduction, transmission, broadcast or adaptations permitted under these Terms of Use, must contain the following:

Copyright notice:

"Copyright © 2025 ROBINGOOD INC. All Rights Reserved. Used by permission."

All other copyright notices and Trademark notices should be maintained and displayed, as displayed on the Site or on the relevant Work, or as otherwise instructed by Us.

 

47. LIMITED LICENSE FOR DOWNLOADABLE MATERIALS.

Downloadable Materials.

We may identify certain materials on our Site as being downloadable ("Licensed Materials"). You may download one copy of these identified downloadable materials subject to the restrictions of the Terms. We grant to you a limited, non-exclusive, non-transferable, (non)sub-licensable, license to view, print, and make one copy of the Licensed Materials for only informational, educational, non-commercial, personal purposes and without alteration of the materials (the "License"). You can use the Licensed Materials only in the format in which we make them available on the Site for download, and only in authorized distributions.

The License is subject to the following additional restrictions:

a.       You cannot charge or collect any Distribution Fee for the distribution of any of the Licensed Materials;

b.      All copyright, trademark or other proprietary notices that appear on the Licensed Materials, together with the permission notice, must appear on all copies of the Licensed Materials that you make or distribute;

c.       You shall not use the Licensed Materials in connection with, or relation to, any fundraising activities;

d.      You shall not use, copy or distribute any graphics comprising part of the Licensed Materials separate from accompanying text;

e.      You shall not download quantities of Licensed Materials to a database that can be used to avoid future downloads of any of the Licensed Materials from any of the Sites.

f.        You shall not use the Licensed Materials in a manner that suggests an association with or endorsement by Robingood Inc. or any of our products, services, or brands; and

 

48. RESERVATION OF RIGHTS

We reserve any rights not expressly granted herein.

 

49. TERMINATION OF LICENSE

We may terminate the License and any of the rights at any time by providing notice of termination on Robingood.app or directly to you as a user. Further, the License shall automatically terminate without notice if you breach any of the terms or conditions of the License or these Terms of Use.  

 

50. COOKIES, PERSONAL INFORMATION,  AND PRIVACY

 

The Robingood.app site uses cookies to track users and provide relevant information to the user.  For full details visit www.robingood.app/privacy.

As a user of the Robingood.app, you can visit certain areas of the Site without revealing any information about yourself. In other parts of the Robingood.app, you may be required to provide information for certain purposes, including registering for a service, completing a transaction, sending correspondence, purchasing or ordering a product or gaining access to a portion of the Robingood.app. Any information you provide to the Robingood.app is referred to as "Registration Data".

We encourage you not to use, submit or provide any personal or sensitive information beyond what is requested or required for your transactions with us or our Community. We shall have no responsibility for use, misuse, loss or alteration of any information (including Registration Data) provided by you. This includes any information, content, materials or ideas that you provide without our request.

SECTION 50A. DATA SECURITY, THIRD-PARTY PROCESSORS, AND DATA LOCATION DISCLOSURE

50A.1 Overview

Robingood Inc. is committed to maintaining the confidentiality, integrity, and availability of customer data through commercially reasonable administrative, physical, and technical safeguards. These measures are designed to align with U.S. SOC 2, Type II readiness standards and industry best practices applicable to small and rapidly growing SaaS providers.

50A.2 Sub-Processors

Robingood Inc. may engage certain vetted third-party service providers (“Sub-Processors”) to support hosting, data storage, payment processing, communications, and automation functions that form part of the Robingood technology stack. These include U.S.-based and international infrastructure partners who operate under written data-processing agreements with security and privacy commitments materially equivalent to those contained herein.

Robingood Inc. will maintain an up-to-date internal list of Sub-Processors and will provide advance notice of any material changes upon written request from enterprise clients or subscribers that require such disclosures for compliance review.

50A.3 Data Location Disclosure

Primary data storage and processing for Robingood Inc. occur within the United States.
Certain limited hosting, content-management, and caching functions may be performed by a contracted European data-center provider located in the
Federal Republic of Germany operating under GDPR-equivalent security standards.
This provider is utilized for performance optimization, redundancy, and scalability of Robingood’s SaaS platform.
No customer payment data processed via Stripe or other U.S.-based systems is transferred to or stored within the European data center.

50A.4 Security Program

Robingood maintains access controls, data-encryption protocols, regular vulnerability scanning, and incident-response procedures consistent with the requirements for eventual SOC 2 Type II certification. These include:

Encryption of customer data in transit (TLS 1.2 or higher) and at rest;

Role-based access controls for authorized personnel;

Logging and monitoring of system access and administrative actions;

Periodic risk assessments and policy reviews at least annually.

50A.5 Incident Response and Breach Notification

In the event of a confirmed unauthorized access, disclosure, or loss of personal data, Robingood Inc. will:

1.       Notify affected customers and relevant supervisory authorities within 72 hours of confirmation, consistent with applicable law;

2.     Provide a written incident summary describing the scope, affected data types, and remediation actions;

3.     Cooperate in good faith with reasonable client requests for post-incident assessments or audits.

50A.6 Data Retention and Deletion Policy

Robingood retains user data only for as long as necessary to fulfill contractual or legal obligations, or as required for legitimate business purposes (billing, compliance, dispute resolution, audit trail).
Upon request or termination of service, Robingood will delete or anonymize user data within 90 days, except where retention is required by law (e.g., accounting, tax, or legal defense).
Stripe-processed payment data is retained per Stripe’s PCI-DSS compliance schedule and is never stored directly by Robingood Inc.

 

51. ACCURACY OF PERSONAL INFORMATION  

In operating the Robingood.app we seek to provide valuable information and value accurate and honest communication. In using the Robingood.app, you agree to provide true, accurate, current and complete information about yourself or your business in Registration Data or other data and materials you provide. It is your responsibility to maintain the security of all passwords, user identification data, and other unique identifiers established in connection with your use of any part of the Robingood.app and/or the Service, including social media posts.  As part of your use, you agree to maintain and promptly update the Registration Data, and any other information you provide and to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your access to the Robingood.app, and to refuse any and all current or future access to, or use of, the Robingood.app and our Services.

 

52. INDEMNIFICATION BY MEMEBER

Members shall defend, indemnify, and hold harmless Robingood Inc., its parent, shareholders, board members, officers, affiliates, and representatives from all liabilities, claims, and expenses, including reasonable attorneys' fees, that arise from or relate to their use or misuse of, or access to, the Site, Service, Content or otherwise. Violation of the Terms of Use, or infringement by you, or any third party using your account.  Robingood Inc. reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with Robingood Inc. in asserting any available defenses.

This entire section shall survive this Agreement.

 

53. INDEMNIFICATION BY MERCHANT, VENDOR, PARTICIPATING LOCATION, AND AFFILIATE

While a user and Member of ROBINGOOD, I agree to refrain from all acts or omissions that might be considered harmful to ROBINGOOD INC., its services, its products including but not limited to conduct not consistent with upholding other Member’s trust, the public’s trust, or best interest.  I will also refrain from conduct that is unethical, immoral, misleading or deceptive or could be construed as questionable.  I agree to hold harmless and indemnify ROBINGOOD Inc., its members, affiliates, officers, directors, board members, employees, and agents from and against any and all claims. liabilities, damages to include reasonable attorneys’ fees and other costs associated arising out of this Agreement, including breach of any ROBINGOOD INC. policies and or procedures or other agreements.  I specifically authorize ROBINGOOD INC. to offset any such claims, damages, expenses, costs or liabilities against any and all profits or other compensation payable to me.

This entire section shall survive this Agreement.

 

54. DISCLAIMER OF WARRANTIES

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS"AND "AS AVAILABLE" BASIS. ROBINGOOD INC. AND ITS AFFILIATES EXPRESSLY DISCLAIM AND EXCLUDE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

 

ROBINGOOD INC. ITS PARENT, SHAREHOLDERS, OFFICERS, BOARD MEMBERS, REPRESENTATIVES, EMPLOYEES, AND ITS AFFILIATES MAKE NO WARRANTY OR CONDITION THAT:

a.         THE SERVICE WILL MEET YOUR REQUIREMENTS,

b.         THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE,

c.         THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

 

55. LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLIABLE LAW, NEITHER ROBINGOOD INC. ITS PARENT, SHAREHOLDERS, BOARD MEMBERS, OFFICERS, EMPLOYEES, OR AFFILIATES WILL BE LIABLE FOR ANY;

a.      INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES,

b.      DAMAGES FOR LOSS OF PROFITS,

c.       DAMAGES FOR LOSS OF GOODWILL,

d.      DAMAGES FOR LOSS OF USE,

e.      LOSS OR CORRUPTION OF DATA, OR

f.        OTHER INTANGIBLE LOSSES (EVEN IF ROBINGOOD INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM

(I)                 THE USE OR THE INABILITY TO USE THE SERVICE;

(II)                THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE;

(III)              UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;

(IV)              STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR

(V)               ANY OTHER MATTER RELATING TO THE SERVICE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ROBINGOOD INC.'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES (INCLUDING CONTRACT, NEGLIGENCE, STATUTORY LIABILITY OR OTHERWISE) OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID ROBINGOOD INC. IN THE LAST THREE (3) MONTHS, OR, IF GREATER, ($500.00) FIVE-HUNDRED DOLLARS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.

56. DISPUTE WITH MERCHANT, SERVICE PROVIDER, OR PARTICIPATING LOCATION

You agree that you are solely responsible for your interactions with any Merchant, Service Provider, or Participating Location in connection with your use of Robingood.app. Robingood Inc. will have no liability or responsibility with respect thereto. ROBINGOOD INC. reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Services. If a Member cannot satisfactorily settle a conflict with a Merchant, Service Provider, or Participating Location Members should proceed to: www.robingood.app/refund if appropriate or www.robingood.app/exchange or if the Member believes the Merchant is in violation of the Member Bill of Rights, the Member should proceed to www.robingood.app/merchantdispute.

 

57. GOOD FAITH DISPUTE RESOLUTION PROCESS WITH ROBINGOOD INC.

NO PRE-ARBITRATION OR ARBITRATION WILL COMMENCE WITH RESPECT TO ANY CLAIM, DISPUTE, OR CONTROVERSY ARISING OUT OF OR IN CONNECTION WITH OR RELATING TO THIS AGREEMENT OR ANY OTHER AGREEMENT WITH ROBINGOOD INC., ITS PARENT, BOARD OF DIRECTORS, SHAREHOLDERS, OFFICERS, AFFILIATES, AND REPRESENTATIVES, OR BREACH OR ALLEGED BREACH THEREOF, SHALL ARISE UNTIL THE FOLLOWING PROCEDURES HAVE BEEN SATISFIED. EXCEPT WITH RESPECT TO ANY DISPUTE WITH RESPECT TO THE PARTIES’ RIGHTS ANY CAUSE OR CLAIM OF ACTION BY ROBINGOOD INC. FOR (1) PATENT INFRINGEMENT, (2) TRADEMARK INFRINGEMENT OR DILUTION, (3) COPYRIGHT INFRINGEMENT OR MISUSE, (4) TRADE SECRET MISAPPROPRIATION, (5) OR ANY INJUNCTIVE, EQUITABLE, OR DECLARATORY RELIEF SOUGHT BY ROBINGOOD INC. AGAINST ME TO ENFORCE ANY TERMS IN THIS AND ALL OTHER AGREEMENTS, AND (6) ANY INDEMNIFICATION OBLIGATION OWING FROM ANY RELATIONSHIP TO ROBINGOOD INC. UNDER THE AGREEMENT OR OTHERWISE, THE PARTIES SHALL ATTEMPT IN GOOD FAITH TO RESOLVE ANY DISPUTE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY OTHER AGREEMENT WITH ROBINGOOD INC., ITS PARENT, BOARD OF DIRECTORS, SHAREHOLDERS, OFFICERS, AFFILIATES, AND REPRESENTATIVES UNTIL THE FOLLOWING GOOD FAITH DISPUTE RESOLUTION PROCESS HAS BEEN COMPLETED AND FOUND TO BE INNEFECTIVE IN THE RESOLUTION OF THE MATTER IN QUESTION.

 

·         GOOD FAITH DISPUTE RESOLUTION PROCESS STEP ONE:  

CREATE A HELP TICKET AT WWW.ROBINGOOD.APP/DISPUTERESOLUTION

·         GOOD FAITH DISPUTE RESOLUTION PROCESS STEP TWO: 

PROVIDE IN THE HELP TICKET GOOD FAITH A DESCRIPTION AND DETAILS OF THE CLAIM, DISPUTE, OR CONTROVERSY.

·         GOOD FAITH DISPUTE RESOLUTION PROCESS STEP THREE:

ROBINGOOD INC. WILL PROCESS HELP TICKET, CONDUCT AN INQUIRY, ROBINGOOD INC. MAY REQUEST SUPPORTING DOCUMENTATION IF NEEDED FROM YOU AND YOU AGREE TO PROVIDE FURTHER INFORMATION IN A TIMELY MANNER, AND ROBINGOOD INC. WILL REPOND TO YOU VIA THE HELP TICKET SUPPORT WIDGET OR VIA THE PROVIDED MEMBERS EMAIL.

·         GOOD FAITH DISPUTE RESOLUTION PROCESS STEP FOUR:

IF RESOLUTION TO THE CLAIM, DISPUTE, OR CONTROVERSY CANNOT BE ACHIEVED THE TICKET WILL BE ELEVATED TO ROBINGOOD INC. MANAGEMENT FOR FURTHER REVIEW AND ACTION.  ROBINGOOD INC. MANAGEMENT, IN A TIMELY MANNER, WILL MAKE EVERY EFFORT TO RESPOND WITHIN 48 HOURS OF TICKET ESCALATION AND MAY ASK FOR FURTHER CLARIFICATION OR DOCUMENTATION.

 

·         GOOD FAITH DISPUTE RESOLUTION PROCESS STEP FIVE:

ROBINGOOD INC. MANAGEMENT WILL ATTEMPT TO RESOLVE THE CLAIM, DISPUTE, OR CONTROVERSY WITHOUT FURTHER ESCALATION AND RESOLVE THE TICKET SATISFACTORILY CLOSED.

 

58. PRE-ARBITRATION

ONLY AFTER A CUSTOMER SERVICE TICKET HAS BEEN CLOSED UNSRESOLVED CAN ANY CLAIM, DISPUTE, OR CONTROVERSY ARISING OUT OF OR IN CONNECTION WITH OR RELATING TO THIS AGREEMENT OR ANY OTHER AGREEMENT WITH ROBINGOOD INC., ITS PARENT, BOARD OF DIRECTORS, SHAREHOLDERS, OFFICERS, AFFILIATES, AND REPRESENTATIVES, OR BREACH OR ALLEGED BREACH THEREOF PROCEED TO PRE-ARBITRATION.  PRE-ARBITRATION WILL BE BETWEEN THE MEMBER BRINGING THE DISPUTE AND AN EXECUTIVE OF ROBINGOOD INC. WHO HAVE THE AUTHORITY TO SETTLE THE CLAIM, DISPUTE, OR CONTROVERSY. EITHER PARTY MAY GIVE THE OTHER WRITTEN NOTICE OF ANY DISPUTE NOT RESOLVED IN THE NORMAL COURSE OF BUSINESS. WITHIN FIFTEEN (15) BUSINESS DAYS AFTER RECEIPT OF SUCH NOTICE, THE RECEIVING PARTY SHALL PROVIDE (A) A WRITTEN RESPONSE INCLUDING A SUMMARY OF ARGUMENTS SUPPORTING THAT POSITION; AND (B) THE NAME AND TITLE OF THE EXECUTIVE OR REPRESENTATIVE WHO WILL REPRESENT THAT PARTY AND OF ANY OTHER PERSON WHO WILL ACCOMPANY THE EXECUTIVE. WITHIN THIRTY (30) DAYS AFTER DELIVERY OF THE DISPUTING PARTY’S NOTICE, THE EXECUTIVES OF BOTH PARTIES SHALL MEET AT A MUTUALLY ACCEPTABLE TIME VIA GOOGLE MEET, AND THEREAFTER AS OFTEN AS THEY REASONABLY DEEM NECESSARY, TO ATTEMPT TO RESOLVE THE DISPUTE. IF THE DISPUTE CANNOT BE SETTLED THROUGH NEGOTIATION WITHIN FORTY-FIVE (45) DAYS AFTER THE INITIAL PRE-ARBITRATION MEETING PROVIDED FOR ABOVE, EITHER PARTY MAY INSTITUTE ARBITRATION PROCEEDINGS AS SET FORTH BELOW IN SECTION (59) ARBITRATION CLAUSE EXCEPT FOR THE OUTLINED EXCEPTIONS IN SECTION (57) TITLED GOOD FAITH DISPUTE RESOLUTION.

 

59. ARBITRATION


BOTH ROBINGOOD INC. AND I AGREE AS PART OF THE CONSIDERATION EXCHANGED FOR THE OPPORTUNITY TO USE ANY OF ROBINGOOD PROGRAMS OR ANY OF ITS SERVICES, AND THAT OPPORTUNITY WOULD NOT HAVE BEEN EXTENDED TO ME WITHOUT AGREEMENT TO THESE TERMS, THAT ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY FROM THIS USE INCLUDING WITHOUT LIMITATION ANY DISPUTE CONCERNING THE CONSTRUCTION, VALIDITY, INTERPRETATION, ENFORCEABILITY, OR BREACH OF THIS AGREEMENT THUS AFFECTING INTRASTATE COMMERCE OR INTERSTATE COMMERCE, ROBINGOOD INC. TERMS OF USE, OR ANY OTHER ROBINGOOD INC. POLICY OR PROCEDURES, SHALL BE EXCLUSIVELY RESOLVED BY BINDING ARBITRATION UPON A PARTY’S SUBMISSION OF THE DISPUTE TO ARBITRATION. ARBITRATION WILL FOLLOW THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) COMMERCIAL ARBITRATION RULES, INCLUDING THE AAA’S SUPPLEMENTARY PROCEEDURES FOR CONSUMER RELATED DISPUTES (WHERE APPLICABLE),  AND TITLE 1, CHAPTER 36 OF THE WYOMING UNIFORM ARBITRATION ACT,  AND BE GOVERNED BY THE FEDERAL ARBITRATION ACT, THE DEMAND FOR ARBITRATION SHALL BE MADE WITHIN A REASONABLE TIME AFTER THE CLAIM, DISPUTE, OR OTHER MATTER IN QUESTION HAS ARISEN, NOT BEEN RESOLVED IN GOOD FAITH DISPUTE RESOLUTION OR PRE-ARBITRATION, AND IN NO EVENT, SHALL IT BE MADE AFTER ONE (1) YEAR FROM THE DATE OF THE ALLEGED BREACH. FAILURE TO BRING SUCH A CLAIM WITHIN THE AGREED UPON STATUTE OF LIMITATION IS A WAIVER OF ANY AND ALL CLAIMS IN RELATION TO THIS AGREEMENT. IT IS FURTHER AGREED, THE PARTY INITIATING THE ARBITRATION MUST PLACE AN INITIAL DEPOSIT WITHIN TEN (10) CALENDAR DAYS OF THE SELECTION OF THE ARBITRATOR AN AMOUNT OF ($2,500.00) TWO-THOUSAND FIVE-HUNDRED DOLLARS, TO BE HELD BY THE ARBITRATOR AS AN ADVANCE AGAINST COSTS AND EXPENSES OF THE ARBITRATOR, THE COSTS OF ATTENDANCE OF AN ARBITRATION REPORTER AT THE ARBITRATION HEARING, AND THE COSTS OF THE ARBITRATION FACILITY, AND ANY POTENTIAL AWARD OF ATTORNEYS’ FEES CALLED FOR IN THIS SECTION. THIS AGREEMENT TO ARBITRATE SHALL BE SPECIFICALLY ENFORCEABLE AND THE PARTIES UNDERSTAND AND AGREE THAT THEY ARE WAIVING THEIR RIGHT TO A COURT OR JURY TO DECIDE THEIR DISPUTE AND WILL NOT PROCEED IN A LAWSUIT IN ANY STATE OR  FEDERAL COURT EXCEPT FOR:  THE OUTLINED EXCEPTIONS IN SECTION (55) TITLED GOOD FAITH DISPUTE RESOLUTION UNDER THE AGREEMENT OR OTHERWISE. THE ARBITRATION SHALL BE CONDUCTED BY ONE ARBITRATOR. IF THE PARTIES ARE NOT ABLE TO AGREE UPON THE SELECTION OF AN ARBITRATOR, WITHIN TWENTY (20) DAYS OF COMMENCEMENT OF AN ARBITRATION PROCEEDING BY THE SERVICE OF A DEMAND FOR ARBITRATION, ONE ARBITRATOR SHALL BE SELECTED BY THE CIRCUIT COURT IN SHERIDAN COUNTY, WYOMING.  PARTIES AGREE THIS VENUE IS REASONABLE AND FURTHER AGREE THIS CHOICE OF VENUE IS ACCEPTABLE AND WOULD NOT CAUSE UNDUE HARDSHIP, INCONVEINENCE, OR UNREASONABLE EXPENSE TO EITHER PARTY TO THE ARBITRATION.

 

THE ARBITRATION PROCEDURES SET FORTH IN TITLE 1, CHAPTER 36 OF THE WYOMING UNIFORM ARBITRATION ACT SHALL APPLY EXCEPT THAT THE PARTIES AGREE TO ONE ARBITRATOR APPOINTED AT A TIME BY THE COURT, AND THAT DISCOVERY SHALL BE LIMITED TO TOTAL DOCUMENT PRODUCTION OF NO MORE THAN 200 PAGES OF DOCUMENTS (EXCLUDING ANY POLICE REPORTS AND MEDICAL RECORDS, IF APPLICABLE) AND INTERROGATORIES ARE LIMITED TO WRITTEN QUESTIONS REQUESTING THE IDENTIFICATION OF WITNESS OR DOCUMENTS. WRITTEN INTERROGATORIES OR DEPOSITIONS SHALL NOT BE PERMITTED. IT IS THE INTENT OF THE PARTIES THAT, BARRING EXTRAORDINARY CIRCUMSTANCES, ARBITRATION PROCEEDINGS WILL BE CONCLUDED WITHIN ONE HUNDRED AND TWENTY (120) DAYS FROM THE DATE THE ARBITRATOR IS APPOINTED. THE ARBITRATOR MAY EXTEND THIS TIME LIMIT IN THE INTEREST OF JUSTICE. FAILURE TO ADHERE TO THIS TIME LIMIT SHALL NOT CONSTITUTE A BASIS FOR CHALLENGING THE AWARD. EXCEPT AS MAY BE REQUIRED BY LAW, NEITHER PARTY NOR ITS REPRESENTATIVES MAY DISCLOSE THE EXISTENCE, CONTENT, OR RESULTS OF ANY ARBITRATION HEREUNDER WITHOUT PRIOR WRITTEN CONSENT OF ALL PARTIES. THE ARBITRATOR SHALL HONOR THE TERMS OF THIS AGREEMENT.


THE PARTIES SHALL EXCHANGE A COPY OF ALL EXHIBITS FOR THE ARBITRATION HEARING AND SHALL IDENTIFY EACH WITNESS WHO WILL TESTIFY AT THE ARBITRATION, WITH A SUMMARY OF THE ANTICIPATED TESTIMONY OF SUCH WITNESS TEN (10) DAYS BEFORE THE ARBITRATION HEARING. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO AWARD PUNITIVE, CONSEQUENTIAL, SPECIAL, OR INDIRECT DAMAGES. THE ARBITRATOR SHALL NOT BE ENTITLED TO ISSUE INJUNCTIVE AND OTHER EQUITABLE RELIEF.


ROBINGOOD INC. AND I AGREE THAT A “DISPUTE” AS DEFINED IN THIS AGREEMENT SHALL NOT INCLUDE ANY CAUSE OR CLAIM OF ACTION BY ROBINGOOD INC. FOR THE OUTLINED EXCEPTIONS IN SECTION (56) TITLED GOOD FAITH DISPUTE RESOLUTION UNDER THE AGREEMENT OR OTHERWISE. THIS MEANS; I AGREE THAT A COURT, NOT THE ARBITRATOR, MAY DECIDE IF A CLAIM FALLS WITHIN ONE OR MORE OF THESE SIX (6) EXCEPTIONS TO PROTECT ROBINGOOD INC. RIGHTS UNDER THIS AND ANY OTHER AGREEMENT WITH ROBINGOOD INC. I AM SUBJECT TO.


THE COST OF THE ARBITRATION PROCEEDING AND ANY PROCEEDING IN COURT TO CONFIRM OR TO VACATE ANY ARBITRATION AWARD OR COURT PROCEEDING REGARDING ANY AND ALL OF THE SIX (6) AFOREMENTIONED EXCEPTIONS TO BINDING ARBITRATION, AS APPLICABLE (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES AND COSTS), SHALL BE BORNE BY THE UNSUCCESSFUL PARTY, AS DETERMINED BY THE ARBITRATOR, AND SHALL BE AWARDED AS PART OF THE ARBITRATOR’S AWARD. IT IS SPECIFICALLY UNDERSTOOD AND AGREED THAT, ONLY AFTER THE CONCLUSION OF THE ARBITRATION, ANY PARTY MAY ENFORCE ANY AWARD RENDERED PURSUANT TO THE ARBITRATION PROVISIONS OF THIS SECTION BY BRINGING SUIT IN ANY COURT OF COMPETENT JURISDICTION.


ROBINGOOD INC. AND I AGREE THAT ANY AND ALL TERMS REGARDING THE AFOREMENTIONED ARBITRATION CLAUSE ARE FAIR AND ACCEPTABLE. ROBINGOOD INC. AND I FURTHER AGREE THAT THIS ARBITRATION CLAUSE, AND ANY AND ALL TERMS, DO NOT PLACE AN UNDUE BURDEN ON EITHER PARTY MONETARILY OR OTHERWISE AND ROBINGOOD INC. AND I FURTHER ASSERT THAT THE ARBITRATION CLAUSE, INDEMNIFICATION CLAUSE AND ANY AND ALL OF ITS TERMS, WHOLLY OR SEPARATE, ARE AGREED TO BE FAIR, REASONABLE, JUST, AND PROVIDE ABSOLUTE SATISFACTORY RELIEF IN ALL ITS FORMS. IT IS UNDERSTOOD BY ROBINGOOD INC. AND I THAT EXCEPT FOR ANY OF THE SIX (6) EXCEPTIONS TO THE ARBITRATION CLAUSE TO PROTECT ROBINGOOD INC. RIGHTS THAT ARE OUTLINED IN SECTION (57) TITLED GOOD FAITH DISPUTE RESOLUTION UNDER THE AGREEMENT OR OTHERWISE. THE MAXIMUM RELIEF IN ALL ITS FORMS AWARDED BY ANY SUCCESSFUL ARBITRATION AGAINST ROBINGOOD INC., ITS PARENT, BOARD MEMBERS, SHAREHOLDERS, OFFICERS, AFFILIATES, AND REPRESENTATIVES WOULD BE EXCLUSIVELY LIMITED TO REASONABLE ATTORNEY COSTS AND THE AMOUNT I HAVE PAID ROBINGOOD INC. IN THE LAST THREE (3) MONTHS OF THE DATE OF ANY ARBITRATION AWARD, OR, IF GREATER, FIVE-HUNDRED DOLLARS ($500.00) SEE SECTION (55) LIMITATION OF LIABILITY (F.)(5.) FOR MORE INFORMATION.


THIS TERMS OF USE AGREEMENT SHALL BE GOVERNED BY THE LAWS OF THE STATE OF WYOMING. IT IS AGREED, I EXPRESSLY WAIVE ANY AND ALL RIGHTS TO BRING ANY CLAIM IN ANY AND ALL FORUMS AS A CLASS ACTION. I WILL NOT SERVE AS A CLASS REPRESENTATIVE OR A MEMBER OF ANY CLASS LITIGATION ADVERSE TO ROBINGOOD INC. OR ITS PARENT, SHAREHOLDERS, OFFICERS, BOARD MEMBERS, EMPLOYEES, AFFILIATES OR REPRESENTATIVES. I AGREE THAT ROBINGOOD INC. OR I MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL AND STATE CLASS ACTIONS, OR CLASS ARBITRATIONS. ACCORDINGLY, UNDER THE ARBITRATION PROCEDURE OUTLINED IN THIS SECTION, AN ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE (1) PARTY’S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING.

 

60. SEVERABILITY OF ARBITRATION CLAUSE OR SECTION

YOU AND ROBINGOOD INC. AGREE THAT IF ANY TERM, PROVISION, COVENANT, OR RESTRICTION OF THIS AGREEMENT AND SPECIFICALLY THE SECTIONS TITLED: “PRE-ARBITRATION” AND “ARBITRATION” ARE DEEMED BY THE ARBITRATOR TO BE INVALID, ILLEGAL, VOID OR UNENFORCEABLE, THE REMAINDER OF THE TERMS, PROVISIONS, COVENANTS AND RESTRICTIONS SET FORTH HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT AND SHALL IN NO WAY BE AFFECTED, IMPAIRED OR INVALIDATED, AND THE PARTIES HERETO SHALL USE THEIR BEST EFFORTS TO FIND AND EMPLOY AN ALTERNATIVE MEANS TO ACHIEVE THE SAME OR SUBSTANTIALLY THE SAME RESULT AS THAT CONTEMPLATED BY SUCH TERM, PROVISION, COVENANT OR RESTRICTION. IT IS HEREBY STIPULATED AND DECLARED TO BE THE INTENTION OF THE PARTIES THAT THEY WOULD HAVE EXECUTED THE REMAINING TERMS, PROVISIONS, COVENANTS AND RESTRICTIONS WITHOUT INCLUDING ANY SUCH TERMS, PROVISIONS, COVENANTS AND RESTRICTIONS WHICH MAY BE HEREAFTER DECLARED INVALID, ILLEGAL, VOID OR UNENFORCEABLE AND THE AGREEMENT AND AFOREMENTIONED SECTIONS WILL REMAIN IN FULL FORCE AND EFFECT.

61. NO WARRANTIES 

ROBINGOOD INC. MAKES NO REPRESENTATIONS OR WARRANTIES CONCERNING THE CONTENT OF, OR THE PRIVACY PRACTICES OF, OR THE AVAILABILITY OR QUALITY OF ANY PRODUCTS, MATERIALS OR SERVICES THAT YOU PURCHASE FROM A THIRD-PARTY WEBSITE THAT IS LISTED ON OR LINKS TO OR FROM ANY OF OUR SITES EVEN IF WE PROVIDE LINKS TO SUCH SITES ON THE SITE. WE ACCEPT NO RESPONSIBILITY FOR, AND WE EXPRESSLY DISCLAIM ANY WARRANTIES OR LIABILITY RELATING TO, THE ACCURACY, RELEVANCY, COPYRIGHT COMPLIANCE, LEGALITY, OR DECENCY OF ADVERTISING MATERIALS OR OTHER MATERIALS DISPLAYED ON, OR CONTAINED IN, ROBINGOOD.APP OR WEB SITES LINKED TO, OR TO WHICH YOU ARE DIRECTED FROM, ANY OF THE SITES. YOU ACCESS AND USE SUCH WEB SITES, AND THE SERVICES PROVIDED IN CONNECTION THEREWITH, AT YOUR OWN RISK. WE ENCOURAGE YOU TO REVIEW THE TERMS OF USE AND PRIVACY STATEMENTS POSTED ON ANY THIRD-PARTY WEBSITE, OR TO CONTACT THE OPERATOR OF THE WEB THE SITE PRIOR TO USING, OR POVIDING ANY INFORMATION ON, SUCH THIRD-PARTY WEB SITES.

 

62. NO ENDORSEMENT

Participating Locations and links to other websites do not imply an endorsement by Robingood Inc. of the materials, products, content, ideas or interactive communications displayed on, or disseminated at or through those web sites, nor does the existence of a link to another of our Sites imply that the organization or person publishing at that Site endorses any of the materials or ideas at our Site. We reserve the right to disable links from third-party sites to any of our Sites at any time without prior notice.

 

63. DISCLAIMERS

EXCEPT FOR THE LIMITED WARRANTIES OTHERWISE EXPRESSLY STATED AND DISPLAYED ON ROBINGOOD.APP RELATING TO ROBIN REWARDS CERTIFICATES, YOUR USE OF THE SITE, THE SERVICE, ALL CONTENT, ALL INFORMATION, AND ALL MATERIALS ARE OFFERED ON AN "AS IS" BASIS, "WITH ALL FAULTS," AND "AS AVAILABLE," WITHOUT ANY WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE SITE, ALL INFORMATION, CONTENT, MATERIALS, THE SOFTWARE, AND THE SERVICE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD- PARTY INTELLECTUAL PROPERTY RIGHTS. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE AND/OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS OR ERRORS WILL BE CORRECTED PROMPTLY OR AT ALL; AND/OR THAT ANY OF THE SITE, INFORMATION, CONTENT, MATERIALS, THE SERVICE (AND/OR ANY SOFTWARE, SERVER, COMPUTER, HARDWARE, OR NETWORK RELATING TO THE OPERATION, OR HOSTING OF, ANY OF THE FOREGOING) WILL BE FREE OF VIRUSES, ERRORS, OR HARMFUL COMPONENTS.

APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. WE ASSUME NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY COMMUNICATIONS OR MATERIALS POSTED ON ROBINGOOD.APP OR IN ANY FORUM.

WE EXPRESSLY DISCLAIM ANY WARRANTIES, REPRESENTATIONS, OR RESPONSIBILITY FOR THE ACCURACY OR COMPLETENESS OF ANY INFORMATION, CONTENT, AND MATERIALS CONTAINED, DISPLAYED, OR POSTED ON ROBINGOOD.APP OR OTHERWISE AVAILABLE THROUGH OUR SITE, OR ON SITES THAT LINK TO OR FROM ROBINGOOD.APP. ALL SUCH INFORMATION, CONTENT AND MATERIALS ARE SUBJECT TO CHANGE WITHOUT NOTICE. WE DO NOT WARRANT, OR MAKE ANY REPRESENTATIONS WITH RESPECT TO, THE USE, OR THE RESULTS THAT MAY BE ACHIEVED THROUGH SUCH USE, OF ANY OF THE SITES, ANY PART OF THE SERVICE, AND/OR ANY INFORMATION, CONTENT, AND/OR MATERIALS.

AT ANY TIME AND WITHOUT NOTICE, WE MAY, FOR ANY REASON WHATSOEVER AND WITHOUT INCURRING ANY LIABILITY OR OBLIGATION TO YOU OR ANY OTHER PARTY, TERMINATE OR SUSPEND THE DISPLAY, OPERATION AND/OR PROVISION OF (A) ROBINGOOD.APP (OR ANY PART THEREOF, INCLUDING ANY CONTENT, INFORMATION, AND/OR MATERIALS); (B) ANY PART OF THE SERVICE; AND/OR (C) YOUR ACCESS TO THE SITE OR ANY PART OF THE SERVICE.

WHILE WE WILL MAKE REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE, ACCURATE, COMPLETE OR THAT OUR SITE CONTAINS ALL OF THE RELEVANT INFORMATION AVAILABLE.

 

64. FORCE MAJEURE

“Force Majeure” means any cause(s) which render(s) a Party to this Agreement who is wholly or partly unable to perform its obligations under this Agreement (other than obligations to make payments when due), and which are neither reasonably within the control of such Party nor the result of the fault or negligence of such Party, and which occur despite all reasonable attempts to avoid, mitigate or remedy, and shall include acts of God, war, riots, civil insurrections, cyclones, hurricanes, floods, fires, explosions, earthquakes, lightning, storms, inclement weather, chemical contamination, epidemics, pandemics, or plagues, acts or campaigns of terrorism or sabotage, blockades, embargoes, accidents or interruptions to transportation, trade restrictions, acts of any Governmental Authority after the date of this Agreement, strikes and other labor difficulties, and other events or circumstances beyond the reasonable control of such Party.

 

65. NOTICE FOR CALIFORNIA USERS

Under California Civil Code Section 1789.3, California website users are entitled to the following specific consumer rights notice:

The Services are provided by Robingood Inc., 1309 Coffeen Ave. Ste. 1200 Sheridan, WY 82801. If you have any questions, concerns, or complaints regarding the Services, please contact Robingood Inc. by (i) signing into your account and visiting the Help Center to create a ticket or chat with a specialist; or (ii) sending a letter, first class certified mail, to Robingood Inc. 1309 Coffeen Ave. Ste. 1200 Sheridan, WY 82801.  Attn: Claims Department.

California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (916) 445-1254 or (800) 952-5210 or Hearing Impaired at TDD (800) 326-2297 or TDD (916) 322-1700.

 

66. SEVERABILITY OF PROVISIONS

Each provision of the Agreement(s) shall be considered severable.  If for any reason any provision or provisions of the Agreement(s) are determined to be invalid or contrary to any existing or future law, the invalidity shall not affect or impair the operation of those portions of this Agreement that are valid.

 

67. WAIVER AND RIGHTS

ROBINGOOD INC. reserves all rights to insist on compliance with the Agreement(s) and with laws governing the conduct of “Your” use, and ROBINGOOD INC. never forfeits its right to enforce compliance with the Agreement(s) or with Federal, State and Local Laws or Ordinances governing your conduct.  Any claim against ROBINGOOD INC. will not constitute a defense to ROBINGOOD INC.’s enforcement of any provision of the Agreement(s). 

No failure of ROBINGOOD INC. to exercise any right or power afforded under the Agreement(s) will constitute a waiver of ROBINGOOD INC.’s right to demand precise compliance with the Agreement(s). Waiver by ROBINGOOD INC. can only be executed in writing by the ROBINGOOD’s Chief Executive Officer (CEO). Any waiver of any breach will not affect or impair ROBINGOOD INC.’s rights with respect to any future breach.

 

68. CONTACT ROBINGOOD

Robingood Inc. maintains a help center for its Members.  The Help Center can be found on any webpage footer located at www.robingood.app/helpcenter.  Members can get their questions answered, request refunds, exchanges, report a Merchant, file a claim or dispute by creating a ticket.

Email:

[email protected]

robingood.app/legal

robingood.app/donotshare

robingood.app/privacy

robingood.app/media

 

Service Links:

Dispute Resolution:  robingood.app/disputeresolution

 

Written correspondence should be directed to:

Robingood Inc.

1309 Coffeen Ave. Ste. 1200 Sheridan, WY 82801

69. ENTIRE AGREEMENT

This Terms of Use Agreement along with, Privacy Policy, Membership Agreement, Advertising Agreements, Participating Location Membership, Employer Membership Agreement, Employee Membership Agreement, and or any other Agreement with Robingood Inc. (if applicable) entered into by you and Robingood Inc. governs your use of Robingood Inc’s. websites, programs, and Services and constitutes the entire agreement between you and Robingood Inc. It supersedes any prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between you and Robingood Inc. regarding the subject matter contained in this Agreement. Additional terms and conditions may exist between you and third parties, including but not limited to, any service contract you enter into with a service provider. You represent and warrant that those third-party agreements (including the any such service contract) do not interfere with your obligations and duties to Robingood Inc. under this Agreement.

This General Terms of Use (Version 1.1) is incorporated by reference into all class-specific agreements issued by Robingood Inc., including but not limited to the Merchant Agreement, Employer Membership Agreement, Advertising Sponsor Agreement, and Do Good Program Agreement. In the event of any inconsistency, the order of precedence shall be: (1) a specific signed agreement; (2) these General Terms of Use; (3) the Privacy Policy.

 IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MUST NOT USE THE PLATFORM. OR PARTICIPATE IN THE PROGRAM. YOU ACKNOWLEDGE THAT YOU HAVE READ, HAVE UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT.

 

70. PROVISIONS REMAINING IN EFFECT

In the event this Agreement is terminated by either party, certain provisions of this Agreement will continue to remain in effect, including, but not limited to, Section (50), and Section (51)le Here

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