About
Empowering Employees
Robingood turns employee benefits into massive employee purchasing power, boosting employee morale and productivity while providing rapid relief for those in need.
Robingood unites employers, employees, and local merchants for life-changing good.
Create conversations that drive revenue.
Real Time Conversations
Engage in live chats, conduct virtual consultations, and reach out to leads individually or in bulk after their departure from your website. This ensures sustained engagement and high conversion rates.
Engage Leads Automatically
Effortlessly channel all your webchat leads into a unified inbox for seamless follow-up and conversion via text, social media, email, or any preferred communication channel.
Save Precious Time
Leverage AI and automated response templates to efficiently scale your customer support and engagement without the need for additional resources.
Live Chat
Engage leads instantly
on your site
Capture the attention of your website visitors as soon as they arrive. Utilize live chat to make the conversation real-time.
Customization
Personalize the Webchat widget to reflect your brand.
Infuse a personal touch into your chat window by customizing chat icons, colors, and greetings. Introduce chat participants by incorporating names, photos, or even an image of your business mascot, allowing visitors to connect with the personalities behind the conversation.
Auto Replies
Automate chat flows
Establish distinct welcome messages and auto-replies for various scenarios, such as when your agents are available, busy, or during off-business hours. This ensures that visitors stay engaged and well-informed throughout different interaction scenarios.
Frequently Asked Questions
What Is A Webchat?
Webchat is a chat window you can add to your website to engage with visitors to answer questions, book appointments, resolve customer issues, and more.
How Can A Webchat Help Me Grow My Business?
With a website chat widget you can chat with website visitors live, which increases conversion rates and reduces the chance that they will navigate away to a competitor’s website. It also helps you increase customer loyalty by making it easy to quickly answer questions and resolve customer issues.
What are the Webchat’s features and capabilities?
Webchat empowers you to: Engage in live conversations with customers. Address frequently asked questions 24/7 through a chatbot. Respond to chats while on the move through the mobile appeasing conversations to team members for efficient handling. Monitor agent productivity, average resolution times, and other metrics. Collect contact information and automatically send text messages to customers after
Will The Webchat Slow Down My Website?
OurWebchat is designed to be lightweight and quick to load, ensuring that it won't slow down your website. The chat window loads either after your business webpage has fully loaded or when a visitor initiates a question by clicking on it—giving you the flexibility to choose. This approach safeguards your website's speed and performance from any potential impact.
Is The Chat Widget Customizable?
Tailor the Webchat to your brand by personalizing elements such as your logo, names, photos, colors, custom chat icons, greetings, away messages, and more. Businesses with multiple brands and locations can effortlessly create distinct Webchat windows for each, ensuring a unique and branded experience for their audience.
Ready To Grow?
Expand and elevate your business using a comprehensive lead management platform.
Robingood is an online marketplace. Participating Merchant Locations are solely resposible for fulfillment of all their products or services.
Employee Privacy First
Robingood will never share your individual purchase history, merchant visits, or personal spending behavior with your employer. Ever.
Your employer may only see aggregated, anonymous program metrics that cannot identify your shopping activity, locations visited, or behavior within The Good Life™.
For full protections, see Exhibit EPPA — Employee Purchase Privacy Addendum.
Employee Privacy First
Your purchases are private. Robingood never shares your shopping activity or merchant visits with your employer.
See full EPPA Privacy Addendum.
Win at Life™ Sweepstakes Disclosure
No purchase or payment is required to enter or win. A purchase or payment will not increase anyone’s chances of winning. The Win at Life™ Sweepstakes is a nationwide random-draw promotion administered by the Robingood Prize Trust and governed by the Official Rules.
All entries—whether created through employer access or through the free Alternate Method of Entry (AMOE)—have the exact same odds. Odds of winning depend solely on the total number of eligible entries received for each drawing. Employer participation, merchant programs, subscriptions, or fees do not affect employee eligibility or odds.
Prizes, Employer Good Life Grants, Affiliate Good Life Awards, Crisis Awards, and Tournament awards are funded solely by the Robingood Prize Trust. Winners are responsible for all applicable taxes. Nothing in this promotion constitutes financial advice, credit assistance, or a guarantee of economic outcome.
The Sweepstakes is void where prohibited and is not available in Puerto Rico or U.S. territories. Participation in this promotion implies agreement to Robingood’s Terms of Use and Privacy Policy. Questions may be directed to [email protected].
Win at Life™ Sweepstakes Disclosure
No purchase required. A purchase or payment does not increase chances of winning. Odds depend on total entries. All entry methods, including AMOE, have equal weight.
Prizes are paid by the Robingood Prize Trust. Taxes are the winner’s responsibility. Void where prohibited. See full Official Rules.
Robingood Fundraising Results & Impact Disclaimer
Fundraising Results Disclaimer: All examples of donations, campaign outcomes, or community impact shared by Robingood Inc. (“Robingood”) are for illustrative purposes only. Actual donation amounts, timing, and recipients are determined solely by Robingood’s internal giving programs, policies, and available revenues.
Robingood’s “Do Good” and “Fundraise Forever” programs are corporate philanthropy initiatives — not donation drives or crowdfunding campaigns. No portion of any individual’s Robin Rewards, purchases, or transactions is directly contributed to any non-profit or cause.
All charitable giving is performed at Robingood’s sole discretion. Robingood retains full control over the selection of recipients, donation amounts, and the timing of each contribution. Any statements about prior giving, community impact, or fundraising success represent past efforts and should not be interpreted as guarantees of future donations or impact.
Nothing on this website or in related materials constitutes a solicitation of funds, a promise of future donation, or financial/tax advice. Robingood is the sole donor of its charitable initiatives, and no individual user, merchant, or participant contributes or may claim a tax deduction for Robingood’s donations.
Use of Robingood’s platform implies agreement to our General Terms of Use, Privacy Policy, and Do Good Program Terms. Questions: [email protected]
Fundraising Results & Impact Disclaimer
All donation examples are illustrative. Robingood Inc. is the sole donor and determines all giving at its discretion. No purchases or rewards include charitable contributions, and no user may claim a tax deduction.
Nothing here is a solicitation or promise of future donation. See our Terms of Use and Privacy Policy for details.
Robingood “Do Good” Fundraising Disclosure
Fundraising Disclosure: Robingood® operates the Do Good Community Partner Program to support local nonprofits, schools, and community organizations. All contributions to participating Community Partners are made directly by Robingood Inc. through grants or charitable distributions based on program activity and marketplace purchases.
Individual member purchases or employer subscriptions are not tax-deductible charitable donations, as members receive goods, services, or benefits of equal or greater value in return. Robingood determines donation and grant amounts at its sole discretion and may adjust per-reward or per-purchase contribution values periodically to account for transaction costs, inflation, or administrative expenses.
Participation in the Robingood platform does not constitute a solicitation by any nonprofit organization, and no portion of customer payments is received directly by Community Partners. Community Partners must remain in good standing under applicable laws. Registration or filing as a charitable organization in any state does not imply endorsement or approval by that state or any government agency.
Questions: [email protected]
State-Specific Disclosures
- Florida: A copy of the official registration and financial information may be obtained from the Division of Consumer Services by calling 1-800-HELP-FLA (435-7352) or visiting FloridaConsumerHelp.com. Registration does not imply endorsement, approval, or recommendation by the State.
- California: Financial records are available to the public upon request from the California Attorney General’s Registry of Charitable Trusts: oag.ca.gov/charities.
- New York: A copy of the latest annual report may be obtained from Robingood Inc., or the NYS Attorney General’s Charities Bureau, 28 Liberty Street, New York, NY 10005, (212) 416-8401.
- Illinois: Contracts and reports are on file with the Illinois Attorney General’s Charitable Trust Bureau, 100 W. Randolph St., Chicago, IL 60601.
- North Carolina: Financial information and a copy of the license are available from the State Solicitation Licensing Branch at 1-888-830-4989. The license is not an endorsement by the State.
Fundraising Disclosure
Donations and grants to Community Partners are made by Robingood Inc. based on marketplace activity. Purchases are not tax-deductible. Robingood may adjust donation values. Registration or filing does not imply endorsement by any state or agency.
State Notices
FL: 1-800-HELP-FLA or FloridaConsumerHelp.com. Not an endorsement.
CA: AG Registry info: oag.ca.gov/charities.
NY: Charities Bureau, 28 Liberty St., New York, NY 10005, (212) 416-8401.
IL: Charitable Trust Bureau, 100 W. Randolph St., Chicago, IL 60601.
NC: 1-888-830-4989. License is not an endorsement.
© 2025 Robingood Inc. - All Rights Reserved.