Privacy Policy
Robingood Inc. Privacy Policy
Last updated: August 11, 2025
This Privacy Notice (“Privacy Notice”) explains how ROBINGOOD INC. its affiliates, sister organizations, and its subsidiaries. (“ROBINGOOD INC.”), ( “us,” “our,” and “we”) use your information and applies to all who use our websites and platforms – including mobile applications, touch technologies, electronic services, social networking sites, interactive features, online services or any of our described online activities we own or control (collectively, the “Service”). For terms that govern the use of the Service, please review the Service’s General Terms of Use.
By using the Service, you acknowledge you have read the terms of this Privacy Notice. If you do not want your information handled as described in this Privacy Notice, please do not provide us with your information or interact with the Service.
We may modify this Privacy Notice at any time. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of notice on the Service prior to the change becoming effective. You can determine when this Privacy Notice was last revised by referring to the "Effective Date” above.
1. Types of Information We Collect
We may collect the following categories of personal information from and about you:
Identifiers: such as your name, postal addresses, email addresses, social networking website user account names, telephone numbers, or other addresses at which you are able to receive communications.
Demographic information: such as your age, birthdate, and gender.
Commercial information: The ROBINGOOD INC. Employer Assistance Program and the Digital Rebate Discount Program, (ROBINGOOD INC.) may collect such commercial information such as information that enables us to determine lifestyle, interests, and activities, including purchasing tendencies and order history (such as the digital membership usage, vouchers you purchase and redeem); areas of interest; information collected through your interactions with social networks; information about persons for whom you have purchased digital memberships or vouchers as gifts or who have bought vouchers as gifts for you; and information about friends who refer you or whom you have referred.
Location information: such as information related to your state/province, city, or neighborhood, and, if you agree, more specific location information that is provided through the GPS functionality on mobile devices used to access the Service.
Financial information: such as information collected from you as needed to process payments for ROBINGOOD INC. memberships, Rebates, vouchers or other products or services that you buy, or as provided by you to administer your participation in optional services and programs, such as your payment card number, expiration date, and card verification number.
Internet and network activity information: such as information about your browsing behavior, search history, and interactions with websites and advertisements, including data from cookies, pixel tags, and web beacons.
Inferences regarding preferences and other characteristics: such as our assessment of the types of products or services you may have an interest in.
2. How ROBINGOOD INC. Collects Information
We may collect personal information about you from a variety of sources, including:
From you: We collect information that you submit to us. For example, when you use the Service; make a purchase; register to receive information, products, or services available through the Service; or interact with us in other ways. We will collect any information you voluntarily provide, and we may also request optional information to support your use of the Service. We also collect any information that you voluntarily enter into any postings, comments, or forums within the Service. If you send an e-mail to us, we will collect your e-mail address and the full content of your e-mail, including attached files and other information you choose to provide to us.
From your device: When you use the Service, we may collect information about the devices you use to access the Service, including hardware model, operating system and version, Internet Protocol (“IP”) address, and other unique device identifiers, mobile network information, and information about the device’s interaction with our Service. We also collect information about how you use our Service, including your access times, browser types, and language. This type of data enables us to understand how often individuals use parts of the Service so we can analyze and improve it. To collect this information, we use cookies and web beacons, and other similar technologies. To learn more about how we automatically receive and record information when you interact with the Service, please review our Cookies Policy. Note that this Privacy Notice covers only how we use information collected via cookies; it does not cover the use of such information by third parties.
Location information: We may collect different types of information about your location, including general information, such as the city, state, and/or zip code associated with your IP Address, and, if you agree, more specific location information that is provided through the GPS functionality on mobile devices used to access the Service. We may use such location information to customize the Service, including advertising that is presented to you. In order to do this, your location information may be passed along to our affiliates, agents, vendors or advertisers. You may be able to disallow our collection of certain location data through your device or browser settings, for example, by disabling “Location” services for the ROBINGOOD INC. DIGITAL MEMBERSHIP application in iOS privacy settings.
Social media networks and other third parties: We may obtain information about you or your use of the Service from third party sources, such as our vendors, like web hosting providers, analytics providers, or advertisers. You may give us permission to access your information from services offered by third parties, including social media networks. The information we obtain from third party services depends on your account/privacy settings with those third parties and the third parties’ privacy policies, so be sure to check those policies and to adjust your settings to meet your preferences. When you access the Service through social media networks and other third-party platforms, you are authorizing ROBINGOOD INC. to collect, store, and use such information and content in accordance with this Privacy Notice. Please keep in mind that any information provided to us by a third party may also be subject to that third party’s privacy policy.
3. How ROBINGOOD INC. Uses Information
We may use information collected as described in this Privacy Notice to:
Operate, maintain, and improve the Service and other programs, features, and functionality related to the Service;
Provide you with interest-based ads, push notifications, communications, and offers for products and services from us and our business partners, including based on your precise geolocation;
Facilitate and fulfill orders – for example, for ROBINGOOD INC. Rebates, vouchers and other goods and services, including tracking redemption;
Process and confirm appointments and bookings with our partners;
Process your payments;
Evaluate your eligibility for certain types of offers, products, or services that may be of interest to you, and analyze advertising effectiveness;
Answer your questions and respond to your requests;
Perform analytics and conduct customer research;
Communicate and provide additional information that may be of interest to you about ROBINGOOD INC. and our business partners, sometimes by combining your information with information we obtain from other sources;
Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of our business partners;
Administer rewards, surveys, raffles, sweepstakes, contests, or other promotional activities or events sponsored by us or our business partners;
Manage our everyday business needs, such as administration of the Service, forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Use, or to comply with the law;
Allow you to apply for a job, post a video, or sign up for special offers from merchants, our business partners, or other companies;
Verify your requests made pursuant to this Privacy Notice;
Enhance other information we have about you to help us better understand you and determine your interests;
Use your data as described in our Card Linked Deals program, if you consented to participate in such program; and
We also may use information collected as described in this Privacy Notice with your consent or as otherwise required or permitted by law.
ROBINGOOD INC. uses your geolocation, including your precise geolocation, consistent with this Privacy Notice as described in Section 2 above to deliver location-based offers, products or services that may be of interest to you.
If you make purchases without creating a password, we link these purchases to your email address and create a secure account in our system. If you create a password at a later date, you will be able to view past purchases made with that email address.
If you use any features on the Service to send information about a product or service to another person, we will also collect the personal information of that other person to the extent disclosed by you and may contact them using the information you provided us.
4. When and Why ROBINGOOD INC. Discloses Information
We may share your personal information as follows:
as required to comply with the law or legal obligations, such as to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions;
in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate;
with our vendors who perform a variety of services and functions for us, such as data storage, order fulfillment, transmitting emails, and managing digital content. We may share your information with such vendors subject to confidentiality obligations consistent with this Privacy Notice and on the condition that the service providers use your information only on our behalf and pursuant to our instructions;
with our merchants to provide you with the Services you request (such as to facilitate and fulfill orders and to process and confirm bookings);
in the event we go through a business transition such as a merger, acquisition by another company, bankruptcy, reorganization, or sale of all or a portion of our assets (as described below in Section 10);
to combat fraud or criminal activity, and to protect our rights, users, and business partners, or as part of legal proceedings affecting ROBINGOOD INC.;
with our affiliates and subsidiaries who may only use the personal information for the purposes described in this Privacy Notice;
if the information has been aggregated, de-identified, or otherwise does not identify you personally; and
otherwise with your consent.
We may disclose your personal information to the following categories of third parties:
ROBINGOOD INC. Parent Entities, Sibling Entities, and Subsidiaries
Merchants
Payment Services Providers
Internet Service Providers
Data Analytics Providers
Operating Systems and Platforms
Social Networks
Government or Law Enforcement Entities
Fraud Protection and Prevention Providers
Delivery Services Providers
Service Providers
We may disclose the following categories of personal information for our own business and operational purposes and have done in the 12 months prior to the Effective Date of this Privacy Notice:
Identifiers;
Demographics;
Commercial information;
Location information;
Financial information;
Internet and network activity information; and
Inferences regarding preferences or characteristics.
We may disclose certain personal information in exchange for services, insights, or other valuable consideration. These disclosures may involve:
Identifiers;
Demographics;
Commercial information;
Location information;
Financial information;
Internet and network activity information; and
Inferences regarding preferences or characteristics.
Such disclosures have been made in the 12 months prior to the Effective Date of this Privacy Notice.
5. Security of Personal Information
ROBINGOOD INC. has implemented an information security program that contains administrative, technical, and physical controls that are designed to reasonably safeguard personal information. For example, we use industry-standard encryption technology to secure financial account information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. If you have any questions about security on our website, you can contact us at www.robingood.app/privacy.
6. Retention of Personal Data
We will retain your personal data for as long as your account is active or as needed to provide you services. If you close your account, we will retain your personal data for a period where it is necessary to continue operating our business effectively, to maintain a record of your transactions for financial reporting purposes or fraud prevention purposes until these purposes no longer exist, and to retain as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights Regarding Personal Information
You have certain rights with regard to your personal information:
You have the right to know and request information about the categories and specific pieces of personal information we have collected about you within the last 12 months, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information for business purposes.
You have the right to update your personal information
You have the right to request a portable copy of your personal information
You have the right to request that ROBINGOOD INC. delete your personal information, subject to certain exceptions allowed under applicable law.
You have the right to opt-out of certain disclosures of your personal information for valuable consideration. You can exercise this right through our “Do Not Sell or Share My Personal Information” tool.
You have the right to not be discriminated against for exercising any of the above-listed rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your personal information.
You may exercise these rights through the new ROBINGOOD INC. Data Privacy Center or by sending an email to: www.robingood.app/privacy If you are a consumer under the California Consumer Privacy Act (“CCPA”) and wish to contact us through an authorized agent, the authorized agent can submit a request on your behalf at:
www.robingood.app/privacy along with a notice signed by you certifying that the agent is authorized to act on your behalf. We may take reasonable steps to verify your identity, including but not limited to verification of your email, prior to responding to your requests.
If you believe that ROBINGOOD INC. has refused to process your request within a time period prescribed by law you have the right to appeal this decision by submitting an email to the Global Privacy and Compliance Manager at: : www.robingood.app/privacyoffice You will receive a response within any applicable period prescribed by law.
In addition to the above rights, you can update or remove financial account information. You can also deactivate your ROBINGOOD INC. account.
8. Your Choices
We think that you benefit from a more personalized experience when we know more about you and what you like. However, you can limit the information you provide to ROBINGOOD INC., and you can limit the communications that ROBINGOOD INC. sends to you. In particular:
Commercial Emails: You may choose not to receive commercial e-mails from us by following the instructions contained in any of the commercial e-mails we send or by logging into your account and adjusting your email preferences. Please note that even if you unsubscribe from commercial email messages, we may still email you non-commercial emails related to your account and your transactions on the Service. You may update your subscription preferences at any time.
Cookies and Other Technologies: You may manage how your browser handles cookies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available.
Currently, we do not alter our data collection and use practices in response to Do Not Track signals.
We use internet and network activity information and device data to directly serve you interest-based ads on third party websites and mobile applications.
Device Data: You may manage how your mobile device and mobile browser share certain device data with ROBINGOOD INC., as well as how your mobile browser handles cookies by adjusting the privacy and security settings on your mobile device. Please refer to the instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
When you first visit or use the Service we may request permission to collect and use your device’s precise geolocation. You can opt not to permit the collection of this information, or permit it only when using the mobile app, but it may limit certain functions or features of the Service. You can control how and whether we collect your precise geolocation information through your device’s settings.
Emails from Business Partners: If you wish to opt-out of receiving offers directly from our business partners, you can follow the opt-out instructions in the emails they send you.
9. Social Community Areas
The Service may be accessible through or contain connections to areas where you may be able to publicly post information, communicate with others such as discussion boards or blogs, review products and merchants, and submit media content. Prior to posting in these areas, please read our Terms of Use carefully. All the information you post may be accessible to anyone with Internet access, and any personal information you include in your posting may be read, collected, and used by others. We recommend that you do not post any personal information in the social community areas.
10. Privacy Practices of Third Parties
This Privacy Notice only addresses the use and disclosure of information by ROBINGOOD INC. through your interaction with the Service. Other websites that may be accessible through links from the Service and our co-branded websites may have their own privacy notices and personal information collection, use, and disclosure practices. Our business partners may also have their own privacy notices. We encourage you to familiarize yourself with the privacy notices provided by these other parties prior to providing them with information or taking advantage of a sponsored offer or promotion.
11. Business Transfers and Corporate Changes
ROBINGOOD INC. reserves the right to disclose, transfer, or license any and all information related to the Service, including personal information:
to a subsequent owner, co-owner, or operator of the Service or any portion or operation related to part of Service; or
in connection with a corporate merger, consolidation, or restructuring, the sale of all or a portion of our stock and/or assets, or other corporate change, including, without limitation, during the course of any due diligence process.
13. Children’s Privacy
The Service is a general audience site not directed at children under the age of 16 and ROBINGOOD INC. has no actual knowledge of the sale of information of minors under 16 years of age.
By using ROBINGOOD INC. you represent that you are at least eighteen years old and understand that you must be at least eighteen years old in order to create an account and purchase the goods or services advertised through the Service.
14. Contact Us
Please contact us if you have any questions or comments about our privacy practices or this Privacy Notice. You can reach us online at: www.robingood.app/privacy. You can reach us via postal mail at the following address:
15. California
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request, once a year, if we have shared their personal information with other companies for those companies’ direct marketing purposes during the preceding calendar year. To request a copy of the information disclosure provided by ROBINGOOD INC., please contact us at: www.robingood.app/privacy or the address stated above. Please include “Shine the Light Request” in your correspondence. Please allow 30 days for a response.
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to : www.robingood.app/privacy Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
ROBINGOOD INC. may offer discounts, rewards and other offers and benefits to you if you sign up to email and SMS promotional campaigns or other programs. When you sign up for one of these programs, we typically ask you to provide your name and contact information (such as email address and/or telephone number). Because our programs involve the collection of personal information as well as the offering of various benefits, they might be interpreted as providing a “financial incentive” under California law. To the extent that we derive value from the collection of your personal information, that value is directly related to the value to us of the opportunity to promote products and services to you as well as the value of the benefits that you obtain. You may withdraw from participating in a program at any time by contacting us using the designated method described in the terms and conditions that apply to the program, or by contacting us at www.robingood.app/privacy.
Thank you for choosing .
Robingood is an online marketplace. Participating Merchant Locations are solely resposible for fulfillment of all their products or services.
Employee Privacy First
Robingood will never share your individual purchase history, merchant visits, or personal spending behavior with your employer. Ever.
Your employer may only see aggregated, anonymous program metrics that cannot identify your shopping activity, locations visited, or behavior within The Good Life™.
For full protections, see Exhibit EPPA — Employee Purchase Privacy Addendum.
Employee Privacy First
Your purchases are private. Robingood never shares your shopping activity or merchant visits with your employer.
See full EPPA Privacy Addendum.
Win at Life™ Sweepstakes Disclosure
No purchase or payment is required to enter or win. A purchase or payment will not increase anyone’s chances of winning. The Win at Life™ Sweepstakes is a nationwide random-draw promotion administered by the Robingood Prize Trust and governed by the Official Rules.
All entries—whether created through employer access or through the free Alternate Method of Entry (AMOE)—have the exact same odds. Odds of winning depend solely on the total number of eligible entries received for each drawing. Employer participation, merchant programs, subscriptions, or fees do not affect employee eligibility or odds.
Prizes, Employer Good Life Grants, Affiliate Good Life Awards, Crisis Awards, and Tournament awards are funded solely by the Robingood Prize Trust. Winners are responsible for all applicable taxes. Nothing in this promotion constitutes financial advice, credit assistance, or a guarantee of economic outcome.
The Sweepstakes is void where prohibited and is not available in Puerto Rico or U.S. territories. Participation in this promotion implies agreement to Robingood’s Terms of Use and Privacy Policy. Questions may be directed to [email protected].
Win at Life™ Sweepstakes Disclosure
No purchase required. A purchase or payment does not increase chances of winning. Odds depend on total entries. All entry methods, including AMOE, have equal weight.
Prizes are paid by the Robingood Prize Trust. Taxes are the winner’s responsibility. Void where prohibited. See full Official Rules.
Robingood Fundraising Results & Impact Disclaimer
Fundraising Results Disclaimer: All examples of donations, campaign outcomes, or community impact shared by Robingood Inc. (“Robingood”) are for illustrative purposes only. Actual donation amounts, timing, and recipients are determined solely by Robingood’s internal giving programs, policies, and available revenues.
Robingood’s “Do Good” and “Fundraise Forever” programs are corporate philanthropy initiatives — not donation drives or crowdfunding campaigns. No portion of any individual’s Robin Rewards, purchases, or transactions is directly contributed to any non-profit or cause.
All charitable giving is performed at Robingood’s sole discretion. Robingood retains full control over the selection of recipients, donation amounts, and the timing of each contribution. Any statements about prior giving, community impact, or fundraising success represent past efforts and should not be interpreted as guarantees of future donations or impact.
Nothing on this website or in related materials constitutes a solicitation of funds, a promise of future donation, or financial/tax advice. Robingood is the sole donor of its charitable initiatives, and no individual user, merchant, or participant contributes or may claim a tax deduction for Robingood’s donations.
Use of Robingood’s platform implies agreement to our General Terms of Use, Privacy Policy, and Do Good Program Terms. Questions: [email protected]
Fundraising Results & Impact Disclaimer
All donation examples are illustrative. Robingood Inc. is the sole donor and determines all giving at its discretion. No purchases or rewards include charitable contributions, and no user may claim a tax deduction.
Nothing here is a solicitation or promise of future donation. See our Terms of Use and Privacy Policy for details.
Robingood “Do Good” Fundraising Disclosure
Fundraising Disclosure: Robingood® operates the Do Good Community Partner Program to support local nonprofits, schools, and community organizations. All contributions to participating Community Partners are made directly by Robingood Inc. through grants or charitable distributions based on program activity and marketplace purchases.
Individual member purchases or employer subscriptions are not tax-deductible charitable donations, as members receive goods, services, or benefits of equal or greater value in return. Robingood determines donation and grant amounts at its sole discretion and may adjust per-reward or per-purchase contribution values periodically to account for transaction costs, inflation, or administrative expenses.
Participation in the Robingood platform does not constitute a solicitation by any nonprofit organization, and no portion of customer payments is received directly by Community Partners. Community Partners must remain in good standing under applicable laws. Registration or filing as a charitable organization in any state does not imply endorsement or approval by that state or any government agency.
Questions: [email protected]
State-Specific Disclosures
- Florida: A copy of the official registration and financial information may be obtained from the Division of Consumer Services by calling 1-800-HELP-FLA (435-7352) or visiting FloridaConsumerHelp.com. Registration does not imply endorsement, approval, or recommendation by the State.
- California: Financial records are available to the public upon request from the California Attorney General’s Registry of Charitable Trusts: oag.ca.gov/charities.
- New York: A copy of the latest annual report may be obtained from Robingood Inc., or the NYS Attorney General’s Charities Bureau, 28 Liberty Street, New York, NY 10005, (212) 416-8401.
- Illinois: Contracts and reports are on file with the Illinois Attorney General’s Charitable Trust Bureau, 100 W. Randolph St., Chicago, IL 60601.
- North Carolina: Financial information and a copy of the license are available from the State Solicitation Licensing Branch at 1-888-830-4989. The license is not an endorsement by the State.
Fundraising Disclosure
Donations and grants to Community Partners are made by Robingood Inc. based on marketplace activity. Purchases are not tax-deductible. Robingood may adjust donation values. Registration or filing does not imply endorsement by any state or agency.
State Notices
FL: 1-800-HELP-FLA or FloridaConsumerHelp.com. Not an endorsement.
CA: AG Registry info: oag.ca.gov/charities.
NY: Charities Bureau, 28 Liberty St., New York, NY 10005, (212) 416-8401.
IL: Charitable Trust Bureau, 100 W. Randolph St., Chicago, IL 60601.
NC: 1-888-830-4989. License is not an endorsement.
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