Robingood is
Good for Heroes
Robingood is proud to offer a Free Lifetime Membership to any Gold Star Family, any immediate surviving Family Members of Police, Fire, EMS who were lost in the line of duty, any 100% rated disabled veteran or any Veteran recognized for combat action.
Frequently Asked Questions
I am a Gold Star Surviving Family Member. What documents do I need to show proof of eligibility?
Respectfully we request:
Official Documentation:
A DD Form 1300, the Department of Defense's official Report of Casualty, is a primary piece of proof for a Gold Star family.
Additional Acceptable proof:
State-Issued Plates:
Many states offer special Gold Star license plates to eligible family members, which can be verified through the state's Department of Motor Vehicles or Veterans Affairs.
Gold Star Lapel Pins:
The Department of Defense issues a gold star lapel button to immediate family members, such as spouses, parents, and children, of service members killed in the line of duty.
Gold Star Service Flag:
A family may display a service flag with a gold star, which is a symbolic representation of the loss of a family member serving in the Armed Forces.
How do I provide proof?
Upload a photo of any of the above mentioned documents or evidence of proof in your Membership Application below.
Our forms encrypt data both in transit (TLS) and at rest (AES-256) on secure, cloud-based infrastructure.
If you do not feel comfortable uploading your proof online, simply book a 5 minute or less meeting online with one of our customer service representatives by scheduling a Google Meet below.
At the time of the meeting, have your documents and picture ID ready and present them in the meeting to the camera. That's it.
I'm a disabled Veteran. What documents do I need to show proof of eligibility?
VA benefits letter.
How a Veteran Can Get Their Benefits Letter
Sign in to VA.gov: The veteran must sign in to their account at VA.gov.
Access VA Letters and Documents: They will then navigate to "VA letters and documents".
Find the Benefit Summary and Service Verification Letter: Within this section, they can find a letter that shows their current monthly award, their combined service-connected disability rating (which would be 100%), and confirm if they are considered "totally and permanently disabled"
Other Documents a Veteran Might Possess
A veteran might also show you other identification documents, but these do not confirm their 100% disabled status:
DD214: The form issued upon separation from the military.
Veterans Health Identification Card (VHIC): A card from the VA.
State-Issued ID: A driver's license or state ID with a "veteran" endorsement.
Disabled Veteran Plates or Placards: License plates or vehicle placards indicating disabled veteran status.
Are your forms secure?
Our forms encrypt data both in transit (TLS) and at rest (AES-256) on secure, cloud-based infrastructure.
I don't feel comfortable uploading my documents. Is there another way?
Absolutely!
Simply book a short 5 minute or less one-on-one onlime Google Meet with our support staff At the time of the meeting, have your documents and picture ID ready and present them in the meeting to the camera.
Robingood does not capute images or retain any copies of the documents. We simply need to verify you are who you say you are and are eligible for the program.
Robingood is an online marketplace. Participating Merchant Locations are solely resposible for fulfillment of all their products or services.
Employee Privacy First
Robingood will never share your individual purchase history, merchant visits, or personal spending behavior with your employer. Ever.
Your employer may only see aggregated, anonymous program metrics that cannot identify your shopping activity, locations visited, or behavior within The Good Life™.
For full protections, see Exhibit EPPA — Employee Purchase Privacy Addendum.
Employee Privacy First
Your purchases are private. Robingood never shares your shopping activity or merchant visits with your employer.
See full EPPA Privacy Addendum.
Win at Life™ Sweepstakes Disclosure
No purchase or payment is required to enter or win. A purchase or payment will not increase anyone’s chances of winning. The Win at Life™ Sweepstakes is a nationwide random-draw promotion administered by the Robingood Prize Trust and governed by the Official Rules.
All entries—whether created through employer access or through the free Alternate Method of Entry (AMOE)—have the exact same odds. Odds of winning depend solely on the total number of eligible entries received for each drawing. Employer participation, merchant programs, subscriptions, or fees do not affect employee eligibility or odds.
Prizes, Employer Good Life Grants, Affiliate Good Life Awards, Crisis Awards, and Tournament awards are funded solely by the Robingood Prize Trust. Winners are responsible for all applicable taxes. Nothing in this promotion constitutes financial advice, credit assistance, or a guarantee of economic outcome.
The Sweepstakes is void where prohibited and is not available in Puerto Rico or U.S. territories. Participation in this promotion implies agreement to Robingood’s Terms of Use and Privacy Policy. Questions may be directed to [email protected].
Win at Life™ Sweepstakes Disclosure
No purchase required. A purchase or payment does not increase chances of winning. Odds depend on total entries. All entry methods, including AMOE, have equal weight.
Prizes are paid by the Robingood Prize Trust. Taxes are the winner’s responsibility. Void where prohibited. See full Official Rules.
Robingood Fundraising Results & Impact Disclaimer
Fundraising Results Disclaimer: All examples of donations, campaign outcomes, or community impact shared by Robingood Inc. (“Robingood”) are for illustrative purposes only. Actual donation amounts, timing, and recipients are determined solely by Robingood’s internal giving programs, policies, and available revenues.
Robingood’s “Do Good” and “Fundraise Forever” programs are corporate philanthropy initiatives — not donation drives or crowdfunding campaigns. No portion of any individual’s Robin Rewards, purchases, or transactions is directly contributed to any non-profit or cause.
All charitable giving is performed at Robingood’s sole discretion. Robingood retains full control over the selection of recipients, donation amounts, and the timing of each contribution. Any statements about prior giving, community impact, or fundraising success represent past efforts and should not be interpreted as guarantees of future donations or impact.
Nothing on this website or in related materials constitutes a solicitation of funds, a promise of future donation, or financial/tax advice. Robingood is the sole donor of its charitable initiatives, and no individual user, merchant, or participant contributes or may claim a tax deduction for Robingood’s donations.
Use of Robingood’s platform implies agreement to our General Terms of Use, Privacy Policy, and Do Good Program Terms. Questions: [email protected]
Fundraising Results & Impact Disclaimer
All donation examples are illustrative. Robingood Inc. is the sole donor and determines all giving at its discretion. No purchases or rewards include charitable contributions, and no user may claim a tax deduction.
Nothing here is a solicitation or promise of future donation. See our Terms of Use and Privacy Policy for details.
Robingood “Do Good” Fundraising Disclosure
Fundraising Disclosure: Robingood® operates the Do Good Community Partner Program to support local nonprofits, schools, and community organizations. All contributions to participating Community Partners are made directly by Robingood Inc. through grants or charitable distributions based on program activity and marketplace purchases.
Individual member purchases or employer subscriptions are not tax-deductible charitable donations, as members receive goods, services, or benefits of equal or greater value in return. Robingood determines donation and grant amounts at its sole discretion and may adjust per-reward or per-purchase contribution values periodically to account for transaction costs, inflation, or administrative expenses.
Participation in the Robingood platform does not constitute a solicitation by any nonprofit organization, and no portion of customer payments is received directly by Community Partners. Community Partners must remain in good standing under applicable laws. Registration or filing as a charitable organization in any state does not imply endorsement or approval by that state or any government agency.
Questions: [email protected]
State-Specific Disclosures
- Florida: A copy of the official registration and financial information may be obtained from the Division of Consumer Services by calling 1-800-HELP-FLA (435-7352) or visiting FloridaConsumerHelp.com. Registration does not imply endorsement, approval, or recommendation by the State.
- California: Financial records are available to the public upon request from the California Attorney General’s Registry of Charitable Trusts: oag.ca.gov/charities.
- New York: A copy of the latest annual report may be obtained from Robingood Inc., or the NYS Attorney General’s Charities Bureau, 28 Liberty Street, New York, NY 10005, (212) 416-8401.
- Illinois: Contracts and reports are on file with the Illinois Attorney General’s Charitable Trust Bureau, 100 W. Randolph St., Chicago, IL 60601.
- North Carolina: Financial information and a copy of the license are available from the State Solicitation Licensing Branch at 1-888-830-4989. The license is not an endorsement by the State.
Fundraising Disclosure
Donations and grants to Community Partners are made by Robingood Inc. based on marketplace activity. Purchases are not tax-deductible. Robingood may adjust donation values. Registration or filing does not imply endorsement by any state or agency.
State Notices
FL: 1-800-HELP-FLA or FloridaConsumerHelp.com. Not an endorsement.
CA: AG Registry info: oag.ca.gov/charities.
NY: Charities Bureau, 28 Liberty St., New York, NY 10005, (212) 416-8401.
IL: Charitable Trust Bureau, 100 W. Randolph St., Chicago, IL 60601.
NC: 1-888-830-4989. License is not an endorsement.
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